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The Safety and Risk Management Consultant (Consultant) of TRISTAR’s Risk Control Division, Aspen Risk Management Group (Aspen), provides safety, risk, and loss control consultation services to clients of varying sizes and complexities.
The Consultant is responsible for delivering expert guidance and innovative risk management and safety practices solutions. This role focuses on assessing client needs, developing tailored safety and risk prevention programs, and implementing effective risk mitigation strategies across various industries.
The Consultant will collaborate closely with clients to enhance their safety culture, ensure compliance with regulations, and reduce workplace hazards. By leveraging industry knowledge and analytical skills, the Consultant aims to provide actionable insights that drive improvements in safety performance and operational efficiency.
This position requires strong communication skills, building relationships with stakeholders, and a commitment to delivering exceptional service that aligns with the organization’s mission of protecting lives and promoting a safe working environment.
Their primary purpose is to help clients save lives, prevent injuries and illnesses, and protect them from harm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- This is a remote position, generally working from home or a virtual office. Occasionally, there may be the need to visit a traditional office for meetings, training, or other events.
- Provides clients with onsite (and virtual) safety and risk management services.
- Due to client locations, overnight travel may be required. The ability to bundle client work is an expectation of maximizing Consultant time and client servicing utilization.
- Scheduling is self-managed, focusing on priorities such as client demands and service schedules, travel and bundling efficiencies, risk and underwriting needs, client expectations, incident and injury trends, client hazards and exposures, injury potential, and other factors.
- Creates action plans for safety and risk management services, visiting (onsite or virtual) some clients several times per year.
- Conducts “one-time loss control surveys” onsite or virtual.
- Working with clients, exercises independent consideration for workplace safety recommendations and support, independent of direct supervision. Evaluates the effectiveness of the client’s hazard controls associated with their operations.
- Based on the skillsets required to provide safety services and recommendations, Consultants perform work that may affect the business substantially, including liability.
- Requires superb communication skills working directly with client business owners, executives, operations, risk and safety, insurance, human resources, finance, benefits, and others.
- Requires a solid understanding of workplace safety and risk principles and practices.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
The Consultant position requires minimal supervision and must have:
- Skills to effectively evaluate the client’s operations (onsite or virtually) to determine workplace hazards, evaluate the effectiveness of workplace hazard controls, and develop written recommendations for clients to improve hazard control and workplace safety efforts. May assist the client with the implementation of plans.
- Solid working knowledge of safety and risk principles, loss and risk control, safety regulations, and the best practices of safety, as well as a preferred core understanding of workers’ compensation, general liability, and other disciplines as needed.
- Ability to conduct safety and risk evaluations to determine loss potential.
- Skills to gain client support to commit to improvements. Create realistic timeframes for operational improvements that will positively impact client safety and risk programs.
- Capability to review existing safety programs and assess their compliance and functional effectiveness.
- Effective training skills to lead meetings and presentations on various workplace safety topics. The Consultant may provide client training in workplace safety, injury prevention, and cost controls – including “drilling down to root causes.” They may be involved with helping clients manage and control their injuries and workplace hazards and assist in helping clients implement workplace safety programs.
- Strong communication skills to conduct high-level senior management professional business communications (presentations, emails, letters, in-person meetings, report writing, and telephone). Client interactions may be one-on-one or group settings where the goal is to foster collaboration and provide guidance.
- Aptitude to respond effectively to specific safety problems or concerns raised by clients.
- Skillsets to develop systematic plans of action to reduce risk potential based on exposures and loss analysis. Evaluate client progress, suggesting program modifications as necessary.
- Strong organizational skills and self-motivated, capable of managing multiple tasks. The ability to interact and forge relationships with diverse personality types is invaluable. Friendliness, professionalism, and client-oriented writing and presentation skills are essential.
- Demonstrated proficiency in conducting root cause analysis for risk mitigation. Ability to perform loss analysis reviews to prevent injuries and incidents and improve safety.
- Exceptional skills using the Internet and other safety sources as a research tool.
- Have the ability to conduct risk evaluations to determine loss potential, advise management to gain support and commit to improvements, and create realistic timeframes for operational improvements to make a positive impact.
- Have a clear understanding and ability to review existing safety programs to assess their compliance and functional effectiveness.
- Be able to conduct high-level senior management professional business communications (presentations, emails, letters, in-person meetings, report writing, and telephone). Client interactions may be one-on-one or in group settings where the goal is to foster collaboration and provide guidance.
Knowledge, Skills, and Abilities:
Essential Functions:
The work environment characteristics described here represent those a Consultant may encounter to be successful while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- This is a full-time position. Hours and workdays are typically Monday through Friday, 8:00 a.m. to 5:30 p.m.; however, client needs may require earlier or later hours and, occasionally, holidays or weekends.
- Requires travel, including overnight, approximately 3-4 times per month.
- While performing the duties of this job, Consultants are exposed to a wide array of work environments, including clerical office environments, manufacturing facilities, or construction sites. The ability to endure extreme environmental conditions, such as heat and heights, is required. Personal Protective Equipment may be necessary for certain circumstances.
- Consultants are frequently required to stand, move, bend at the neck, and reach below shoulder level. They are constantly required to sit, talk, hear, and use their hands to operate the telephone, smartphone, various safety monitoring devices, computer, and mouse. They are occasionally required to reach above shoulder level. Consultant may occasionally lift and move up to 10 pounds and rarely lift and move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
Competencies:
- Demonstrate sound and rational judgment and practical problem-solving in a workplace or similar environment.
- Ability to read English, comprehend technical and regulatory information, and articulate the information in verbal and written form.
- An interest in working in a department providing health and safety advice.
- Ability to work well within a team.
- Ability to take on new information and communicate clearly.
- Ability to work effectively under supervision and on own initiative.
- Be self-motivated and resourceful in acquiring new skills and knowledge.
- A helpful, positive, and flexible approach and attitude
- Be punctual and good at managing workload.
Required Education and Experience:
- High School Diploma; or GED.
- Have a minimum safety designation such as COSS, COHST, ARM, CRM, ALCM, CSHCO, CCSHCO, ASP, CSP, CRM, or others.
- A minimum of 7 years as a loss control consultant (or equivalent related experience)
- Become an active member of the American Society of Safety Professionals or a similar organization.
- Prove proficiency in MS Office (Word, PowerPoint, and Excel), and must be able to use the Internet as a research tool, including artificial intelligence.
- Promotes data analytics and AI use in risk prediction, mitigation, and consulting.
Additional Eligibility / Qualifications:
- Must have a valid driver’s license throughout their employment.
- Must authorize enrollment in an Employers Pull Notice Program (DMV driving records) for the duration of employment.
- Must have continuous access to a reliable, dependable, and safe vehicle and have the ability to drive on behalf of company business.
Work Environment:
This position requires the Consultant to work primarily from home. They must have a dedicated space free from distractions and conducive to a positive work environment.
Working with clients requires travel to and being at customer locations. Travel may include vehicles, public transportation, flights, or other means.
If necessary for safety, we will provide ergonomic enhancements as requested, such as an ergonomic chair, footrest, or similar equipment of the company’s choosing.
Other Duties:
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the Consultant for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
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