Sales and Customer Accounts Senior Manager

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<div class="isg-job-description“>Division Information

The Home & Garden business unit of Spectrum Brands is based in St. Louis, Missouri with distribution, manufacturing and sales offices throughout the US and globe. We are a leading supplier of consumer products nationally for the home, lawn and garden, insect and weed control markets. We deliver groundbreaking products of exceptional value and top-notch quality to consumers with our well-recognized brands including Spectracide, Hot Shot, Cutter, Repel, Black Flag, Garden Safe, EcoLogic and Liquid Fence.

Job Summary

TheSales and Customer Accounts Senior Manageris a key leadership role accountable for managing a complex and diverse sales team spanning multiple channels, customers, and/or regions. This leader is responsible for the successful execution of day-to-day operations, ongoing customer management activities, and contributes to long-term strategic planning and execution. Operating with a high degree of autonomy, this role requires strong people leadership, strategic insight, and operational rigor — including accountability for performance and budget in service to the GHC Annual Operating Plan (AOP).

Primary Duties & Responsibilities

Leadership (40%)

• Provide direction, support, and development for a team of sales professionals, including 2+ salaried direct reports.
• Lead the execution of sales strategies across departments or regions, ensuring alignment with evolving CPG market dynamics.
• Offer strategic guidance on key areas such as policy, pricing, customer engagement, trade management, and channel strategy-leveraging expertise to influence decision-making and support the achievement of the Annual Operating Plan (AOP).
• Partner with cross-functional teams (e.g., Marketing, Finance, Supply Chain) to meet commercial goals and deliver on customer expectations for sales performance, service, and execution.
• Oversee team performance, provide coaching and development, and make critical talent decisions, including hiring, development, and termination, as necessary.
• Drive business outcomes through both individual contributors and subordinate leaders (e.g., managers or supervisors), where applicable.

Sales & Customer Leadership (20%)

• Drive strategic planning and execution for assigned accounts to achieve sales, profit, and market share growth objectives.
• Manage direct relationships with a wide range of customer stakeholders, including merchants, replenishment teams, and planners.
• Develop and execute customer-specific Annual Operating Plans (AOP), including sales forecasts, promotional calendars, and trade spend strategies in partnership with the customer team.
• Serve as a strategic advisor to internal teams by providing insights and guidance on account plans and growth opportunities.
• Lead cross-functional collaboration with Demand Planning, Marketing, and Supply Chain to ensure seamless execution that meets both internal goals and customer expectations.
• Coach and mentor managers and team members to build capability and improve performance.
• Leverage sales, POS, and category data (e.g., Nielsen) to uncover competitive advantages and proactively manage business risks.

Promotions & Merchandising (25%)

• Develop and execute account-specific promotional plans that align with both brand objectives and retailer strategies.
• Utilize data-driven insights to enhance merchandising effectiveness, in-store display execution, and seasonal program performance.
• Assess the return on investment (ROI) of promotional activities and recommend optimizations based on performance results and competitive landscape analysis.
• Work with Sales and Finance teams to drive trade effectiveness and efficiencies where possible.

Pricing & Profitability (15%)

• Oversee account-level P&L management, ensuring trade spend drives profitable volume growth.
• Develop and recommend pricing strategies and programs that align with both customer objectives and internal financial targets.

education and experience Profile

• Role not eligible for sponsorship.
• Bachelor’s degree in business, Marketing, Sales, or a related field (MBA preferred).
• 10+ years of progressive experience in sales or commercial roles, preferably in the Consumer Goods or FMCG industry.
• Proven ability to lead high-performing teams and manage through direct and indirect reports.
• Strong financial acumen and demonstrated ability to operate within and influence a commercial trade budget.
• Deep understanding of consumer goods sales cycles, customer relationship management, and market dynamics.
• Experience working cross-functionally with Marketing, Finance, and Supply Chain teams.
• Excellent communication, negotiation, and interpersonal skills with the ability to build strong internal and external partnerships.

Required Skills

• Strategic Sales & Market Planning
• Team Leadership & People Development
• Financial & Budgetary Acumen
• Organizational Influence & Policy Advisory
• Data-Informed Decision-Making
• Operational Excellence & Execution
• Proficiency in Microsoft office (Excel, PowerPoint), Power BI/Tableau and similar tools

Work Environment

Working conditions are normal for an office environment. This position will be operating remotely or out of major urban center near relevant customers. Business travel as needed to support the customer and visits to HDQ in Earth City, MO (40-50% travel).

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this job/classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Spectrum Brands is an Equal Employment Opportunity/Affirmative Action employer.
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Spectrum Brands is an Equal Opportunity Employer that is committed to Inclusion and Diversity. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Spectrum Brands complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Spectrum welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. Priority may be given to current employees or local candidates.

 

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