Sales Assisstant

Job title:

Sales Assisstant

Company

The Bicester Collection

Job description

ZADIG&VOLTAIREOverviewThe role of Sales Assistant is an essential part of the retail function.Connecting and engaging with the Zadig&Voltaire customers, supporting the day to day activities of their team and store.We are looking for someone who is attentive, reliable, full of energy, approachable, punctual with extensive knowledge of fashion and trends of the season and confident in engaging and styling clients.The Sales Assistant will welcome and assist customers throughout the entire sales process, describing the product, always focusing on delivering the highest customer experience.You will support the store management in building a store environment that nurtures creativity and employees development.ResponsibilitiesØ Operations :– Drive sales: Operating till system, take and process payments– Manage the till and customers queuing efficiently– Follow company policy and procedure– Manage the needs of the customer including exchanges, credit notes and holds– Offer each customer the opportunity to be on the mailing list– Maintain the replenishment of bags, boxes etc– Follow up stock transfers between stores and manage the faulty items procedure with the support from the manager– Processing the deliveries– Maintain a luxurious store environment and standards– Answer calls promptly and efficiently, with a pleasant and welcoming manner– Execute the loss prevention procedure and conducts regular inventories– Ensure the shop floor and stock room standards are maintained in a clean, tidy condition– Follow the health & safety guidelinesØ Merchandising :– Process deliveries (new collection, replenishment…), transfers– Process the replenishment of the items on the shop floor according to the ZV Standards– Support the Store Management in the VM guidelines implementationQualificationsRequired knowledge & skills :– Be a quick learner and good listener– You must have excellent communication skills– Excellent organization skills– Understands and delivers a luxurious customer experience– Able to suggest additional items as ad-on sales– Understand the sales and financial targets– Be quick operationally while having strong attention to detail– You have to be adaptable and a team player– Show passion about the retail and interest in fashion and retail market trendsRequired qualities :– Details focused!– Strong verbal & written communication skills– Problem solver! Adapt to new situation, be proactive!– Great people skills, be enthusiastic, dynamic!– Punctual– Team player– Flexible according to the working hours and situations– Able to multi-task– Be eager to learn, develop yourself and others.We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.Job Types: Full-time, PermanentAdditional pay:

• Bonus scheme
• Commission pay

Schedule:

• 8 hour shift

Work Location: In person

Expected salary

Location

United Kingdom

Job date

Sun, 30 Mar 2025 08:15:36 GMT

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