Sales Coordinator | JW Marriott Reston Station

Nestled overlooking Reston Row in Reston, VA, this upcoming complex is set to redefine luxury hospitality with its 26-story hotel boasting 250 guest rooms, 15,000 square feet of meeting space, two distinctive restaurants, and a plethora of amenities.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Generous compensation package
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America for you & your family members

As a Sales Coordinator, you will be responsible for supporting the hotel’s sales and marketing efforts by assisting the sales team in various administrative and operational tasks. Your role will involve coordinating sales activities, managing client communications, and ensuring the smooth execution of sales-related processes.

Essential Job Functions:

• Answer phones and leads quickly. Often, DOSM/GM not always in the office. Will require fast, accurate, and luxury level customer responses.
• Contact customers, set appointments, coordinate sites, customer follow-up, support DOSM/GM, general office duties.
• Assist/create customer collateral, presentations, marketing materials.
• Respond to all guest inquiries (leads).
• Sell Weddings/Mitzvahs and high-priced Associations.
• Build proposal, site inspections, discuss pricing minimums, block space, create contract
• Assist with general site tours of hotel and show rooms.
• Maintain list of lead turn downs for arrival requests now through opening.
• (Cvent, call-ins, referrals, etc).
• Marriott CI trained to block space and rooms.
• Solicit business as directed by DOSM.

Required Skills/Abilities:

• This position requires proficiency with Microsoft Word, Excel, Outlook and PowerPoint.
• Prefer previous LightSpeed and CI/TY experience.
• Previous customer service experience required.
• Minimum 1 year of hotel experience or hospitality degree preferred.