Sales Director (Hybrid)

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<div class="isg-job-description“>Who We Are

Join a team that puts its People First! As a member of First American’s family of companies, Data & Analytics is a national provider of property-centric information, analytics, risk management and valuation solutions. First American maintains and curates the industry’s largest property and ownership dataset with over 7 billion document images. Our major platforms and products include: DataTree, FraudGuard, RegsData, TaxSource and ACI. The First American Data & Analytics division boasts more than 20 patents and remains at the forefront of innovation – leveraging technology and data to deliver best-in-class decisioning solutions. Fueled by our industry-leading data and using our technology and proprietary process, our solutions provide lenders, real estate and title companies with actionable insights – enabling them to make better, increasingly automated, decisions. With offices in all major metropolitan areas, including California and New York, DNA teams work collaboratively from across the country. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

We are looking for a Sales Director with demonstrated success driving revenue growth directly and through others. This Sales Director will also have a strong analytical background, and a customer-centric attitude. In this role you will be directly responsible for managing a team of Sales Representatives, training, coaching, sales forecasting, tracking sales team performance metrics and reporting data on a regular basis.
Sales Directors do not typically have direct selling responsibility, however in some smaller areas the Sales Directors may have responsibility for key clients, but primary responsibilities MUST be managing a Sales Team.

How You’ll Contribute

• Lead a team of Sales Representatives within the financial services space: managing performance, coaching, mentoring, hiring and career development.
• Develop and execute the sales strategy by leveraging best practice frameworks, methods, techniques, and evaluation criteria for obtaining results.
• Clearly communicate the sales strategy, goals, sales targets and expectations.
• Collaborate with internal marketing teams to develop local, regional and/or divisionalmarketing content to drive brand awareness to support sales strategy.
• Utilize a variety of accountability tools to assesses/evaluate and take corrective action when needed towards the success of the sales strategy and the execution predetermined expectations of the sales team.
• Actively recruit, retain and develop talent and hold employees accountable for results. Lead change, manage conflict and foster collaboration.
• Facilitate work and problem resolution between work groups and may lead cross functional/inter-departmental projects and/or process improvement efforts.
• Develop and modify policies and processes that impact team.

What You’ll Bring

• Bachelor’s degree or equivalent combination of education and experience
• 7-10 years of directly related experience in the financial services and/or appraisal industry
• 3-5 years demonstrated experience in a supervisory or management role.
• Comfortable with virtual presentations, embraces technology and embraces change
• Demonstrated success in delivering results through others
• Proven track record in creating sales forecasts, identifying new areas of growth, and accurately analyzing sales performance data
• High level of business acumen, strategic agility, ability to develop others, and influence change
• Drive and models client loyalty, expectations, feedback, and ensures commitments are met
• Demonstrated success establishing, leading and maintaining effective working relationships.
• May require a valid driver’s license.

Knowledge, Skills, and Abilities (KSAs)

• Successful track record designing, developing, and executing complex projects in area of functional expertise.
• Ability to establish and maintain effective working relationships at the Management level across functional groups and business units. Adeptness to influence the thinking of, or gain acceptance from others in sensitive situations, using influence and preventing damage to the relationships.
• Strong capacity to communicate the function’s vision and the department’s direction and set aligned goals. Provides resources and creates systems to measure results. Familiar with competitor, financial and industry dynamics.
• Drives and models customer loyalty, manages customer expectations, solicits customer feedback and ensures commitments are met.
• Provides others with reliable information and delivers informative and persuasive presentations. Uses good listening skills and negotiates effectively.
• Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of the business.
• High level of business acumen, strategic agility, ability to develop others, and influence change.

Compensation Range: $150,000 to $200,000 annually (This amount is a combination of base salary plus potential incentive pay target)

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

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