Sales Excellence Intern

• Support the delivery of scalable sustainable processes through time studies, best practice, workflow, policy, and elimination of non-value add activity
• Assist in defining and refining structured processes for sales efficiency and workforce management while cultivating culture of process solutions and best practices
• Seek to understand and eliminate bottlenecks in external demand channel and internal legacy processes
• Ideas to optimize capacity to improve sales efficiency, customer satisfaction, and team productivity
• Leverage current technical tools and platforms, including CRM, web platform, and telephony system to understand demand channels, customer trends, and workforce efficiency
• Regularly monitor and analyze sales data to assess the impact of process changes and identify opportunities for further optimization
• Differentiate front office / back-office functions to streamline operation models
• Support the leadership in alignment of individual responsibilities with prioritized activity, metrics, and business strategy evolving center of excellence; Identify trends, opportunities, and challenges impacting sales performance and strategies to remediation
• Assist in efficiency with lead conversion, transactions, and time management; enhance core competency of proactive approach to sales
• Strong critical thinking and analytical mindset with strong business acumen and extreme ownership; excellent communication skills and ability to build strong relationships
• Solution driven approach; pressure tests norms and legacy process to enhance productivity
• Fosters culture of collaboration, continuous improvement, and celebrating wins; ability to inspire and motivate teams
• Leads through influence, navigates ambiguity, and adapts to fast changing conditions
• Proven track record of sales enablement through process improvement, policy, and workforce management
• Strong knowledge of sales processes, methodologies, CRM systems, and a passion for integrating modern technology and tools into sales operations

Experience

• Not required, but prior Internship experience is a plus.

Education

• Current college student, majoring in Business Administration, Marketing, or a related field; MBA preferred entering their Junior, or Senior year.
• Minimum 3.0 GPA.

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