Sales Manager

Hotel:

Normal Marriott

201 Broadway Ave

Normal, IL 61761

Sales Manager

Full time

Starting Compensation

21.46

Expected Job Closing Date:

2025-05-20

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

Atrium SPIRIT – Where teamwork, passion, & appreciation ignites service excellence.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

Salary: 53K

At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.

We are looking for a highly engaging and motivated individual with experience in driving sales for hotels or resorts to join our team as a Sales Manager. This role is a key position that will be responsible proactively soliciting room revenue and increasing production of existing special corporate/preferred accounts.

Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.

The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.

How this role helps us to live our six values:

Service:

• You will engage with guests to ensure their stay is going well
• Prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfaction
• Coordinate all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc
• You will navigate clients through the sales process including qualifying, negotiating, closing and detailing group and/or catering leads

Perseverance:

• You will develop your knowledge and skills continuously to learn new and effective sales techniques
• You will develop and nurture long-term relationships with clients to become a key advisor to them for booking meetings and events

Inclusion:

• You will be committed to the equitable treatment of all associates

Respect:

• You will value everyone’s contribution to the team, and we will value your contribution as a key part of our success

Innovation:

• You will be creative in how you solicit, negotiate, and confirm new and repeat business
• You will develop and complete monthly SMART plan documenting measurable goals and action plans to ensure access

Teamwork:

• You will work as a team to accomplish the goal of resort/hotel
• You will help maintain a file and trace system to ensure all sales call activity is defined, traced, and updated in an organized manner
• You will be open to any and all other work as needed to help accomplish the goal of the hotel/resort

What do we look for in someone to be successful in this role?

• 1-2 years of experience in Event Services, Banquet, Hotel Sales, Marketing or equivalent education and experience
• High School Diploma or Equivalent or 2+ years of college or 2+ years in a sales& marketing, front office, or other supervisory position
• Proficient in Microsoft Office
• Experience with Delphi, FDC, and/or Marriott CI/TY
• Excellent written and oral communication skills

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

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