Sales Operations Analyst

At BioAgilytix, we are passionate about premier science and the impact it has on our world. Our team of highly experienced scientists and professionals deliver tailored services for supporting new medicine breakthroughs with best-in-class bioanalytical services. We are tirelessly committed to our customers by being solution-oriented and deadline-driven. . . and we are growing. Our culture is fast-paced, fun and never boring. Because we work across numerous clients and drug modalities, your career can develop rapidly. You’ll gain experience with a variety of challenges all while you enable life-changing, life-saving therapeutics to the patients who need them.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of any employment Visa at this time.

The Sales Operations Analyst will play a critical role in supporting data-driven decision-making across BioAgilytix, by leveraging enterprise systems and data visualization tools to report critical business information. This role is responsible for gathering and integrating data to provide actionable insights that support sales operational efficiencies, commercial initiatives, and executive/sales leadership. The ideal candidate has a strong analytical mindset, excellent problem-solving skills, and experience in using business intelligence tools to develop and optimize reporting solutions. By creating and managing dashboards and automated workflows, and ensuring data accuracy, this individual will enhance organizational efficiency and facilitate strategic planning. This position requires strong collaboration across departments, effective communication with stakeholders, and a proactive approach to continuous improvement in data analytics and reporting.

Essential Responsibilities

• Work cross-functionally to improve data collection, integrity, and accessibility, ensuring accuracy in reporting and analytics.
• Aggregate and analyze complex datasets to identify trends, forecast outcomes, and provide recommendations to improve business performance.
• Develop and optimize data models, visuals, scripts, and other advanced functions to support deep-dive analyses.
• Utilize project and work management tools to develop and maintain dashboards, reports, and automated workflows to enhance operational efficiency.
• Assist in the evaluation and implementation of new analytical tools to drive efficiency and innovation within the business intelligence framework.
• Drive continuous improvement efforts by identifying gaps in current reporting structures and proposing innovative solutions.

Additional Responsibilities

• Other duties as needed

Minimum Preferred Qualifications

Education/Experience:

• Bachelor’s degree in Biological or Chemical Sciences, Data Analytics, Business Administration or a related field. Advanced degrees or certifications (e.g., MBA, Salesforce) are a plus.
• 2+ years of experience in a sales operations, business analysis or data analytics role, preferably within a CRO, biotech, or life sciences industry.

Skills:

• Strong analytical skills with advanced expertise in Excel (pivot tables, VLOOKUP, Power Query, macros, etc.).
• Practical experience using data visualization tools such as Tableau, Power BI, or other business intelligence platforms.
• Working knowledge of Python as it relates to data science and machine learning.
• Proficiency in Salesforce or other CRM systems is required.
• Strong understanding of financial and sales metrics within a corporate setting.
• Ability to work independently in a remote environment while maintaining strong collaboration with global teams.
• High attention to detail, problem-solving skills, and a proactive approach to process improvements.

Supervisory Responsibility

• This position has no supervisory responsibilities

Supervision Received

• Receives direction regarding prioritization and approval of proposed technical solutions.
• Works independently to resolve issues following established SOPs and best practices.
• Frequently exercises discretionary authority.

Working Environment

• Primarily office.
• Occasional laboratory/clinical environment.
• Routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
• Work requires minimal travel.

Physical Demands

• Ability to work in an upright and/or stationary position for up to eight (8) hours per day
• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists to operate office equipment
• Frequent mobility needed
• Frequent crouching, stooping, with frequent bending and twisting of upper body and neck
• Light to moderate lifting and carrying (or otherwise moves) objects including laboratory equipment, laboratory supplies, and laptop computer with a maximum lift of 20 pounds
• Ability to access and use a variety of computer software
• Ability to communicate information and ideas so others will understand, with the ability to listen to and understand information and ideas presented through spoken words and sentences
• Frequently interacts with others to obtain or relate information to diverse groups
• Requires multiple periods of intense concentration
• Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence
• Ability to perform under stress and multi-task
• Regular and consistent attendance

Position Type and Expected Hours of Work

• This is a full-time position
• Some flexibility in hours is allowed, but the employee must be available during the “core” work hours as published in the BioAgilytix Employee Handbook
• Occasional weekend, holiday, and evening work required with occasional travel required

BENEFITS AND OTHER PERKS

Medical Insurance (HDHP with HSA; PPO), Dental Insurance, Vision Insurance, Flexible Spending Account (medical; dependent care), Short Term Disability jobs-near-me.org Long Term Disability Life Insurance, Paid Time Off (4 weeks per year), Parental Leave, Paid Holidays (9 scheduled; 5 floating), 401k with Employer Match, Employee Referral Program

COMMITMENT TO EQUAL OPPORTUNITY

BioAgilytix provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other group protected by federal, state, or local law.

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