Sales Ops Capabilities/Optimization Associate Consultant/Sr. Associate Consultant

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

At Lilly, we believe in the talent of our workforce. One of the best ways to utilize and develop that talent is to use our existing workforce to fill new and/or open positions. If you are looking for a new position within Lilly, you can view and apply to open roles posted in the internal job posting system. You must meet the minimum qualifications outlined in the job description and have/obtain work authorization in the country the position is located in order to be considered. When applying internally for a position, your current supervisor will receive notification that you have applied to the position. We encourage employees to discuss the opportunity with their supervisor prior to applying.

Path/Level: 

P1

Note: Roles are posted at the lowest level of a band, however, employees should search across all levels of the band to identify all opportunities. Employees hired on banded positions (ex: P1-P3, R1-R2, B1-B3, etc.) transfer at their current level, despite the level indicated on the job posting. For example, if a P2 candidate is selected for a P1-P3 banded position, the candidate will remain a P2 in the new role.

Title: Sales Ops Capabilities/Optimization Associate Consultant/Sr. Associate Consultant

City: LCCI, Bangalore

State / Province: Karnataka

Company Overview:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Responsibilities:

This role, GFA (Global Field Activation) – Dynamic Targeting Associate Consultant / Sr. Associate Consultant, will report to the GFA SFO Team Leader and work within a team set up to provide critical capabilities for Lilly US Business Unit. These capabilities may include Field Call planning and Refinement, Dynamic targeting, Dynamic targeting diagnostics, insight generation, reporting and feedback loops.

Key accountabilities will include the following:

• Collate information regarding the Dynamic targeting diagnostic framework and purposes of analysis; Conduct analysis & draw insights on acceptance and execution of dynamic targeting suggestions.
• Use new technology such as ML & Gen AI to analyze feedback surveys, other datasets to draw actionable insights.
• Present these insights & results to key stakeholders for driving key business decisions.
• Establishing what are some of the KPIs to measure adoption & usage of any new digital offering or a new engagement model.
• Brainstorm on the right performance tracking measures to check whether a new capability/offering is achieving the intended goals.
• Leverage statistical analyses such as regression, Anova, A/B testing etc. to track KPIs, draw insights & suggest course correction, if required.
• Use datasets such as field execution, tool activity, sales, surveys etc. to track & tweak the deployed field engagement platforms.
• Provide inputs to optimize the field force effectiveness through processes such as Sales Force Sizing, Alignment Design, Personnel Placement, Targeting, Incentives etc.
• Create models such as the customer behaviour profile to support the sales teams to enhance and track performance of the field force against plans.
• Setup recurring Tableau, Power BI reports to measure key KPIs of field force execution.
• Use data and reports to develop, optimize, and implement strategies aimed at improving sales teams’ performance.
• Automate excel-based operations to SQL/Python for improving processing turn-around time, and set-up quality assurance procedures.
• Validate data quality and accuracy of the results of existing processes.

Basic Qualifications:

• Bachelor’s Degree
• Ensure compliance with company policies and any applicable state and federal marketing and promotion laws and regulations.

Additional Skills/Preferences:

• BTech/ MBA with 4-6 years (Associate Consultant), 6-8 years (Sr. Associate Consultant) of experience in sales planning and management
• Knowledge of data analytics and visualization tools (BI, Tableau), Javelin suite of products, CRM systems, Veeva, SQL, AWS, and MS Office
• Excellent communication (written & verbal) and prioritization skills with attention to detail.
• Strong learning agility
• Strong analytical mindset
• High level of motivation and a strong desire to find creative solutions to challenging situations.
• Keen focus on detail, accuracy, and ability to solve problems, supported by strong analytical reasoning.
• Experience in designing feedback surveys and text analytics.
• Experience in business analysis.
• Experience working on SFE for US

Additional Information:

Lilly is an EEO/Affirmative Action Employer, and does not discriminate on the basis of race, gender, protected veteran status, disability or any other legally protected status

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Note: When applying internally for a position your current supervisor receives notification that you have applied to the position. We encourage employees to discuss the opportunity with their supervisor prior to applying.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

#WeAreLilly

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

#WeAreLilly

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