Sales Representative

Job title:

Sales Representative

Company

Minto

Job description

Job Description:Purpose:The Sales Representative is responsible for developing and promoting sales for Minto’s new home communities.In this role, you will:

• Regular presence at sales centers to oversee appointments and presentation of the space;
• Creation and Prep and Maintenance of on-site Sales Tools (i.e., AVID info, creation of sales package/ welcome package, co-ordination of marketing pieces);
• Responsible for CRM Data, including input, reliability, and system functionality;
• Prep new communities for launch in the POS system;
• Assist in the preparation of new products for release and anticipate future releases and planning;
• Co-ordinate Sales Office set up and maintenance;
• Prepare all Sales Offices for Sale, including technical set up, fixtures and delivery/setup (co-ordination with Marketing);
• Support with all materials for new project launches to ensure accuracy and facilitate changes;
• Conduct regular on-site meetings with the Sales team to discuss CRM leads and lead management;
• Work on quarterly targets and reporting;
• Review of APS and Condo Docs and related documents for new community launch and manage changes/updates;
• Monitoring incentives and present ideas for proposed changes or special promotions;
• Be an AVID representative for sales and aim to improve customer service;
• Liaise with marketing to ensure new incentives and promotions are being communicated effectively for all communities;
• Manage and handle all customer escalations and find a resolution;
• Support all customer experience initiatives, including but not limited to external communications, fielding calls, and providing customer support;
• Liaise with various suppliers and vendors for all Sales/Marketing needs;
• Assist with communication between internal/external stakeholders such as sales reps, solicitors, external brokers, and service providers;
• Ensure all assigned processes are documented, and important dates are tracked, transaction files are maintained;
• Works cooperatively with internal/external teams throughout the sales cycle; and
• Supports with gathering and maintaining market data.

Reporting:

• Manage sales office contracts and co-ordination with the admin team for overhead budgets;
• Staff allocations for accounting (monthly);
• Maintains reporting on lead scores and traffic sources;
• Submits weekly reports on current rates, active comparables, and incentives; and
• Documents customer feedback consistently.

We would like you to have:Technical Competencies:Education: High School Diploma is required and a Post Secondary Education is an asset. A licensed real estate agent or related experience as deemed by ManagementExperience: A minimum of three to five (3-5) years of relevant work experience. Previous experience in the real estate new home industry is an asset.Specialized Skills, Knowledge and Abilities:

• A licensed real estate agent
• Exceptional customer service skills
• Proficient in Salesforce and integrated applications
• Microsoft Office (Word and Excel), Outlook
• Knowledge of Ontario Real Estate Board is an asset
• Strong understanding of the real estate process and affiliated documents
• Communication skills (listening, verbal and written)
• Attention to detail
• Customer Service Focused
• Organizational skills
• Initiative
• Team player

Expected salary

Location

Ottawa, ON

Job date

Sat, 28 Sep 2024 22:59:41 GMT

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