Sales Support Assistant, Part-Time

Overview:

Hourly Rate: $18/HR

Job Status/Type: Part-time, year-round

Position Level: Entry Level

Shift/Schedule Requirements: Ability to work various shifts and days including weekends and holiday periods to meet business needs.

Support group sales operations through efficient administrative, contracting, order processing, and billing assistance. Collaborate with the Sales Support Area Manager and Event Execution Supervisor to ensure seamless coordination and top-tier client service.

Benefits:

5 days paid vacation which increases with tenure (3 days of paid sick time)

Several medical coverage options to fit your needs best

401K match

FREE entry to ALL our parks and water parks!

Perks:

• Complimentary tickets for friends and family
• Discounts on food and park merchandise
• Associate events and gatherings

Responsibilities:

Gain hands-on experience in sales operations within a dynamic entertainment environment. Collaborate with multiple departments and contribute to memorable group events. Develop key administrative, communication, and operational skills for future career growth.

• Manage sales contracts, ensuring timely execution, signatures, compliance, and storage. Initiate all appropriate post-contract activities.
• Accurately process sales and event initial orders and manage any updates. This includes but is not limited to order entry into ticketing platforms, affiliate and eTicket distribution and fulfillment options, and any/all ticket returns.
• Partner with event teams for successful event execution handoff.
• Works closely with Accounts Receivable and Accounts Payable teams to check client billing, manage client communication, assist with accounts receivable or delinquent payment collections, and maintain accurate financial records.

Collaborate with corporate/regional leadership on product setup, pricing adjustments, and compliance. Ensures aspects for product and pricing workflows maintain compliancy standards as provided by Internal Audit division.

Qualifications:

• Proficiency in Microsoft Office Suite and familiarity with Windows.
• Experience with Salesforce CRM and related software.
• Strong problem-solving, time management, and attention to detail.
• Excellent written and verbal communication skills.
• Customer service experience via phone and email.
• Friendly, outgoing personality.

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