Sales Support Specialist

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Sales Support Specialist

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Located in Meridian, ID

Salary: $20-25/hr.

Express Employment is seeking a sales support specialist for a health insurance provider. Job duties include:

  • Supporting the Medicare Advantage/individual products sales teams as previously enrolled Medicare Advantage members will be calling in to re-enroll, find a broker recommendation, and/or be escalated to licensed sales team member
  • Fielding a high-volume amount of phone calls, answering questions and supporting from scripted call-flow, and/or routing the call to the appropriate team member
  • Maintaining knowledge of all individual products in company’s portfolio
  • Documenting and tracking all sales leads and follow-up activity in the lead tracking system
  • Completing all applications and documentation required for internal processes in a timely and accurate manner to ensure efficient enrolment of members
  • Assisting in the promotion and participation of sales initiatives as well as community outreach related to the promotion of health awareness
  • Supporting heavy phone call volume; following call/workflow script while assisting caller with resolution and/or routing to appropriate team member for resolution
  • Completing all applications and documentation required for internal processes to ensure enrollment of individuals

Required skillset includes:

  • Very high comfort level on phones (very similar to call center environment)
  • 2+ years of experience in a call center, a position requiring a heavy call volume, the healthcare industry, health insurance, and/or health benefits
  • Proficiency with computers and data input
  • State of Idaho Insurance License (life/health/disability) is a plus

Other details:

  • Pay rate is $20-25/hr. DOE
  • Position is onsite
  • Schedule is Monday-Friday, 8am-5pm
  • There will likely be some overtime hours during evenings and/or weekends during open enrollment
  • Position is seasonal and estimated to end February 2026

If you are interested in and qualified for this opportunity, please call or text “sales support” to (208) 343-7552 and/or fill out the online Application.

Express Employment is an Equal Opportunity Employer offering benefits from the first day of employment, including medical, vision, dental, life insurance, 401(k), referral bonuses, and direct deposit.

Express Office: Boise

9390 West Overland Road

Boise, ID 83709

Email us

Apply Now

Sales Support Specialist

Share

Top Job

Located in Meridian, ID

Salary: $20-25/hr.

Express Employment is seeking a sales support specialist for a health insurance provider. Job duties include:

  • Supporting the Medicare Advantage/individual products sales teams as previously enrolled Medicare Advantage members will be calling in to re-enroll, find a broker recommendation, and/or be escalated to licensed sales team member
  • Fielding a high-volume amount of phone calls, answering questions and supporting from scripted call-flow, and/or routing the call to the appropriate team member
  • Maintaining knowledge of all individual products in company’s portfolio
  • Documenting and tracking all sales leads and follow-up activity in the lead tracking system
  • Completing all applications and documentation required for internal processes in a timely and accurate manner to ensure efficient enrolment of members
  • Assisting in the promotion and participation of sales initiatives as well as community outreach related to the promotion of health awareness
  • Supporting heavy phone call volume; following call/workflow script while assisting caller with resolution and/or routing to appropriate team member for resolution
  • Completing all applications and documentation required for internal processes to ensure enrollment of individuals

Required skillset includes:

  • Very high comfort level on phones (very similar to call center environment)
  • 2+ years of experience in a call center, a position requiring a heavy call volume, the healthcare industry, health insurance, and/or health benefits
  • Proficiency with computers and data input
  • State of Idaho Insurance License (life/health/disability) is a plus

Other details:

  • Pay rate is $20-25/hr. DOE
  • Position is onsite
  • Schedule is Monday-Friday, 8am-5pm
  • There will likely be some overtime hours during evenings and/or weekends during open enrollment
  • Position is seasonal and estimated to end February 2026

If you are interested in and qualified for this opportunity, please call or text “sales support” to (208) 343-7552 and/or fill out the online application.

Express Employment is an Equal Opportunity Employer offering benefits from the first day of employment, including medical, vision, dental, life insurance, 401(k), referral bonuses, and direct deposit.

Express Office: Boise

9390 West Overland Road

Boise, ID 83709

Email us

Apply Now

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