Salesforce Administrator

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<div class="isg-job-description“>Job Title: Salesforce Administrator
Location: 14301 Alton Pkwy Irvine, CA 92618
Shift: 1st 8am – 5pm
Duration: 12 Months
Pay Rate: $55/hr. on w2 without benefits
Job Description:

  • During the course of this engagement, Contractor shall perform the following services or any others mutually agreed with.
  • Administrate Salesforce inbox for joint Tech Pubs organization:
  • Screen customer: reviewing account/validate organization domain, emails
  • Update Salesforce case details
  • Assign case to correct queue/individual
  • Complete revision checks for customers if manual is not in PH Connect
  • Coordinate with PH Connect team to ensure requested documents are uploaded and available for customers
  • Assist customers/approved third party MRO’s with PH Connect sign ups and migrations
  • Administrate Salesforce inbox for joint Technical Support organization
  • Screen customer: reviewing account/validate organization domain, emails
  • Update Salesforce case details
  • Assign case to correct queue/individual

About our Company: –
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer” and “US Citizens & all other parties authorized to work in the US are encouraged to apply.”
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

 

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