Scrum Master

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

The opportunity:

Scrum Master with a technical background required to join our eCommerce Team. You will be expected to lead one or more Agile team(s) in the delivery of bespoke development projects as well as operational improvements, often in very challenging timescales. You also have excellent knowledge & experience of Agile teachings, approaches, behaviours and be capable of helping both teams and the wider organisation to address the dysfunctions that may result from teams and others misinterpreting, ignoring or rejecting Lean and Agile values and principles.

What you’ll be doing:

• Scrum Master responsibility facilitating development using an Agile framework
• Strong interpersonal skills, able to inspire, coach and lead teams with little Agile experience
• Facilitation of all team meetings and ceremonies, including Planning sessions, Showcases, Team Retrospectives and the daily stand-up
• Support the efficient flow of work through Agile teams by helping the teams remove obstacles and make improvements
• Support Lean and Agile thinking as the norm and help foster a culture of continuous improvement
• Cultivate trust through personal and team relationships with a range of product owners
• Enable teams to monitor progress within and across sprints using effective metrics.
• Working knowledge of Agile frameworks, in particular Scrum and Kanban
• Good understanding of the software development cycle and release management
• Flexible attitude towards changing client needs and working with remote Product Owners
• Active participation in the identification of risks, issues and dependencies
• Proactive problem solver, removing team impediments and raising team issues to management
• Regular reporting both internally and to the client, by helping to determine team velocity and other measures of throughput
• Keeping up to date with emerging industry practices.

What we want from you:

• Experience working in an Agile environment
• Experience of working multiple projects with some exposure to eCommerce or web based projects
• Exposure of working in the following environments would be advantageous – Java, J2EE, Hybris, Jenkins, Jira, Confluence
• Experience of leading and managing teams
• Strong time management & organisational skills.
• Ability to define, manage and deliver to customer expectations within strict deadlines
• Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy
• Be capable of teaching and coaching the adoption of Continuous Delivery Practices such as integrating continuously (CI), TDD, ATDD, BDD, Pairing, Mobbing

What we offer:

• Office and online integration events and team building activities
• Hybrid work style (you can work from home, from our offices, or mix your work plan) and flexible working hours
• Internal knowledge sharing and team initiatives (hackathons, lightning talks, mentoring, team and company-wide retreats)
• Support from your first days at VML – a designated mentor who will support you through your whole career at VML

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

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