Security Officer in Austin, Texas

The Security Officer is responsible for monitoring and ensuring the safety of the agency’s facilities. The incumbent will conduct routine surveillance of facilities, grounds, parking areas, and property, maintain access control, and provide general security services to employees, members, and visitors. This position may require performance of duties and travel between the various TRS locations. This position will proactively work with the Security team and agency employees.

WHAT YOU WILL DO:

Surveillance/Access Control
Monitors agency facilities, grounds, and parking areas utilizing a computerized security monitoring system of more than 200 security cameras.
Monitors, operates, and responds to computerized alarm systems.
Monitors movements and actions of service, trade, custodial, and other personnel after normal working hours utilizing computerized security monitoring systems.
Performs routine motorized security cart and/or foot patrols of agency facilities, buildings, grounds, surface lots, and parking garages.
Observes and notifies appropriate personnel of safety hazards, damaged or faulty equipment, and other unusual occurrences. Creates service tickets as necessary.
Programs, creates and/or issues agency access/identification cards and badges for staff, contractors and visitors to provide entry into designated areas.
Monitors access card usage and control devices utilizing computerized security monitoring system and investigates any suspicious activity and/or unsecured areas.
Prevents unauthorized personnel from entering facilities.
Maintains accurate key inventory, including detailed record of keys issued and keys returned.
Escorts employees and visitors to and from parking areas and throughout facilities during non-business hours and/or as necessary.
Maintains records of parking assignments, including communicating with staff and modifying parking assignments as necessary.
Monitors parking, issues citations, and communicates with staff and managers regarding parking violations.
Completes daily reports and other special reports as required.
Accepts agency related deliveries during non-business hours.

Security
Provides general security services for employees, members, visitors, and all TRS facilities, grounds, and property.
Protects agency facilities, grounds, and property against theft, fire, and vandalism.
Provides prompt response to emergencies and other security related situations throughout agency facilities, grounds, and parking areas.
Promptly notifies appropriate emergency services as necessary.
Assists with responsibility for operations of the Security Control Room.
Corrects minor safety and mechanical hazards when possible.
Ensures compliance with energy conservation practices during nonbusiness hours.
Provides other security related agency support as necessary.

Performs related work as assigned.

WHAT YOU WILL BRING:

Required Education
High School Diploma or GED.

Required Experience
Three (3) years of full-time directly related, progressively responsible experience in monitoring and ensuring the safety of an agency’s facilities or similarly related experience.
A bachelor’s degree in a directly related field may be substituted on an equivalent year-for-year basis.

Required Registration, Certification, Licensure
Valid Texas drivers license and acceptable driving record.
Certification as a Level II Security Officer must be obtained within six (6) months of employment if not already certified.

Preferred Qualifications
Valid Texas drivers license and acceptable driving record.
Relevant prior military, law enforcement and/or corrections experience.
Experience with computerized security and alarm systems.
Experience with DNA Fusion Access Control and Security Management System software.
Experience with Salient Surveillance software.
Certified in cardiopulmonary resuscitation (CPR), first aid, and automated external defibrillator (AED).
Fluent in func ional English and Spanish.

Knowledge, Skills, and Abilities
Knowledge of:
General security and surveillance practices, computerized security and alarm systems, and customer service principles and practices.

Skill in:
Using a computer in a Windows environment with word processing and other business related software.
Effective verbal communication, including telephone communication and active listening.
Effective writte