Security Operations Center (SOC) Assistant

1. Office/Unit Description

The UNDSS provides security expertise to all United Nations Security Management System entities, to enable the planning and safe conduct of mandates, missions, activities and programmes of the United Nations system, while ensuring the safety and security of personnel and the security of United Nations premises and assets. A Security Operations Centre (SOC) is a cost-shared resource, established to support the safety and security of personnel, premises, assets and operations working for various organizations covered by the United Nations Security Management System (UNSMS). The SOC monitors, facilitates and coordinates the communications of data and voice messages using the security communications system (SCS), within Mongolia operational area.
The Security Operations Center (SOC) Assistant supports key functions and operations of the United Nations. The Security Operations Center (SOC) Assistant works in collaboration with the operations, programme and project staff in the Country Offices as well as with service and maintenance providers of the security related equipment and tools, to exchange information and ensure consistent services delivery.
2. Scope of Work

Security Operations Centers (SOC) Assistant: 
•     Support the UNSMS (Security Management Systems) on the daily operations of the SCS (Security Communications System)
•     Receive, transmit or relay security and safety messages and information on behalf of the Designated Official/ Senior security personnel via all identified means of communications (cellular phone, satellite phone, HF/VHF, etc.)
•     On receipt of notifications of security incidents or observations of security incidents through public media, escalate these through the appropriate and defined channels for follow-up and support;
•     Notify the most senior security professional of any security incident and the respective UNSMS organization when their personnel are involved in a security incident;
•     Based on the local SOPs, contact external security services, to support UNSMS personnel who are involved in security incidents;
•     Maintain records and logs of communications and actions taken to support security incident management;
•     Maintain accurate up-to-date contact and residence details of all UNSMS personnel, including wardens (and if applicable, contact details, of NGO and implementing partners), and contact details of premises and vehicles;
•    Always maintain the necessary confidentiality of individuals, and in accordance with host government data protection regulations and recommendations provided by the most senior security professional;
•     When determined by the Designated Official / Area Security Coordinator / Senior Security Professional (as applicable) through the appropriate SCS, support and facilitate headcounts of all UNSMS personnel, collated in a timely and accurate manner in accordance with instructions or an established SOP;
•     Maintain the contact details of respective emergency services, support structures of host government and local authorities, private security services/contractors, and UNSMS/NGO response teams; be in a position to direct personnel to the nearest support structure during times of security incidents;
•     Using the SCS, monitor the movement of missions, as per SOPs in the operational area;
•     Verify the operational status SCS, via “communications checks”, to ensure that personnel can use or access the SCS and that the SCS is functioning properly;
•     Ensures up-to-date inventory records of UN agencies’ cost shared equipment and other items including Earthquake preparedness supplies as well as, , keeps track of their locations,
•     Prepares and submits reports, as directed by the most senior security professional
•     Perform other duties as directed by the most senior security professional

UN Premises Security and Access Control to UN House: 
•     Monitors the security guards’ performance in accordance to the UN security policies and procedures framework. In close consultation with security contractor representative, he/she assures that the security guards are well aware of UN Office Emergency and Security Procedures, procedures to control and conduct physical security for the premises, use of equipment and operation of the automated alarm and video surveillance systems;
•     Compiles and submits monthly reports of the Security Guard Force in support of FSAs activities and statistics;
•     Maintains delivery and backup of security related CCTV data;
•     Supports the CPC to liaise with the service providers regarding the regular maintenance of the security equipment including access control, CCTV and exterior lights
•     Maintains fire alarm system, ensures functioning of fire extinguishers and replaces them as they reach the expire date and acts as a fire warden;

ID/Pass Handling: 
•     Designs and produces ID cards for the UN staff, their relevant family members and project personnel; plans and requests required materials for ID printer;
•     Monitors Access Control system and provides the UN staff and visitors with proximity cards; processes attendance reporting when required;
•     Conducts programming of proximity cards and maintains data base.

Support FSA in ensuring:
•     Supports the FSA in ensuring UN safety and security-related issues;
•     Backstopping FSA when she/he is absent from the office
•     Perform any other tasks the FSA assigns and reports for duty as and when necessary.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
3.    Institutional Arrangement

Under the overall guidance of the Regional Security Advisor and the direct supervision of Field Security Associate (FSA) in the security operational area, the Security Operations Centre (SOC)  Assistant is responsible for supporting the UNSMS with the daily operations of the SCS and maintaining security administrative data ensuring high quality and accuracy of work.

4. Competencies

Core

Cross-Functional & Technical competencies