Senior Account Manager – Communications Consultancy

Company Description

Leo Burnett is a communications agency powered by its HumanKind operating system, with the belief that creativity, data and technology work together to transform human behavior and drive prosperity for clients. Part of Publicis Communications, Leo Burnett Worldwide is one of the world’s largest agency networks with 85 offices and more than 8,000 employees. The global agency works with some of the world’s most valued brands including Allstate, Esurance, Firestone, Jim Beam, Kellogg’s, Kraft, Marshalls, MillerCoors, Nintendo, P&G, Samsung and UnitedHealthcare among others. To learn more about Leo Burnett Worldwide and its rich history of creating iconic brands, visit our site, Facebook page and follow us on Twitter and Instagram via @leoburnett.

Job Description

We’re looking for an experienced Senior Account Manager to lead an exciting banking brand. As an SAM, it will be your responsibility to ensure the smooth development of the brands’ brand experience, translating business needs to creative challenges and ensuring a timely delivery of development milestones. This role will have an emphasis on delivering 360 degrees campaigns at scale. Critical role considerations that you will need to deliver on:

• Drive client partnership with strategic influence and intent, whilst being the focal point for day-to-day client interaction, campaign planning and service delivery. 
• Build strong client relationships to understand the needs and requirements in order to proactively support the day-to-day delivery of projects
• Understand the client’s initiatives and partner with them to identify their business needs
• Take initiative to spot new business opportunities for the client 
• Confidently manage multiple clients and internal stakeholders
• Contribute to the strategic blueprint on the client’s business in collaboration with the data and strategy team
• Be a strong presenter, reporting monthly key learnings.
• Perform well in a matrix setup.
• Work hand in hand with our in-house creative team to create best in class content as well as actively sourcing new opportunities. 
• Able to lead a team effectively.
• Lead coordination tasks, managed by the account exec who need to be briefed around key campaigns and deliverables.
• Ability to meet deadlines in a fast-paced environment while ensuring high standard of work
• Overseeing finance management and reporting
• Foster relationships within the team & encourages 360 collaboration
• Develop junior members of the team
• Help to drive Power of One integration within the business

Qualifications

• Maintaining a positive attitude even when under pressure: Above all, attitude before aptitude.
• Bachelor’s degree in marketing or other related field
• 6-8 years experience in related field ( Sr AM / Operations Lead), ideally with experience in banking
• Strong leadership, project management, and communication skills to be able to engage with multiple stakeholders to drive delivery of projects
• Displays critical thinking and ability to challenge internal and external outputs
• Produces insightful, innovative and clearly articulated presentations
• Proven people management experience 
• Evidence of being solution driven and innovative with how they drive performance and delivery
• Comms Planning experience in a digital environment
• Experience in video production, able to supervise process from concept to execution with agency and 3rd party partners
• Proven ability to manage multiple projects simultaneously 
• Persuasive presentation and problem-solving skills 
• Exceptional communication skills that foster a strong relationship with team members and the client 
• Expert time manager and ability to prioritize workload 
• Ability to negotiate with team members and clients to accomplish tasks and drive projects forward 

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