Senior Administrative Assistant

Job Description

Become an integral part of the Commercial Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As a Senior Administrative Assistant in Consumer and Community Banking-Chase Auto Business Oversight (CABO), you will be part of a collaborative and fast-paced team environment. You will engage with all members of the CABO team and support other senior leaders throughout the Auto organization across Retail and Commercial Sales, Underwriting and Operations.

Fundamental requirements include management of procedures, processes, and techniques relevant to tasks such as invoice processing, document management, meeting coordination, equipment orders, and projects. In support of Retail and Commercial Sales, responsibilities may also include submission of approval requests related to charitable contributions or client related/promotional events. Attention to detail is be essential to be proactive in executing job duties and maintaining efficient operations that support the team’s success.

Job Responsibilities:

• Process invoices, T&E expense claims, requests for Charitable Contributions/Event Spend ensuring compliance with policies
• Monitor T&E Budget tracking and approvals; book travel
• Timely handling of purchase orders and vendor inquiries as applicable
• Maintain department documents, including records retention, audit updates, and organizational charts.
• Order and oversee office supplies to ensure availability and cost-effectiveness.
• Coordinate staff onboarding and offboarding, including equipment setup and system access requests.
• Organize meetings and events, handling logistics such as securing rooms, catering orders, building access, and transportation.
• Monitor vacation time for team members, ensuring time is properly tracked and used throughout the year
• Schedule and manage complex calendars, including group meetings and executive appointments.
• Communicate effectively, verbally and in writing

Required qualifications, capabilities, and skills

• At least five years of administrative experience
• Advanced ability to organize
• Good judgment, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Ability to manage competing priorities i.e. calendar management

Preferred qualifications, capabilities, and skills

• Experience supporting at the Managing Director level (or equivalent) or above
• College degree is a plus

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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