Senior Business Systems Analyst

Job title:

Senior Business Systems Analyst

Company

Oliver James Associates

Job description

Join a quickly expanding organisation and make an impact in improving planning systems and processes for a critical engineering operation. As a Senior Business Systems Analyst, you’ll lead a variety of continuous improvement projects for our field service planning system, which schedules 500+ engineers across the UK. This role offers the chance to work with cross-functional teams to drive impactful change and optimise performance.What you’ll do:

• Lead and prioritise improvement initiatives for our planning systems
• Collaborate with operations, data scientists, IT architects, and vendors to design and deliver solutions
• Oversee testing, deployment, and acceptance of system changes
• Provide expert support and identify opportunities for ongoing improvements
• Manage small IT projects, driving enhancements and ensuring successful delivery

What you’ll get:

• Salary £55,000 – £65,000 (depending on experience)
• Flexible working: split between Manchester office and home-based
• Up to 10% pension contribution, life cover, and enhanced maternity/adoption leave
• 25 days annual leave + bank holidays + extra day for your birthday
• Access to employee discounts, well being support, volunteering opportunities, and more!

What you’ll need:

• Strong experience with field service planning systems and workflows
• Previous roles in system/business/data analysis
• Expertise in operational KPIs and performance management
• Proficiency in data analysis (Excel, SQL, Power BI)
• Excellent communication and stakeholder management skills
• Ability to manage multiple priorities and deliver in a fast-paced environment

Bonus points for:

• Experience with low-code platforms (Microsoft Power Platform)
• Programming knowledge in any language
• A degree in Computer Science, Information Systems, or similar fields

Expected salary

£50000 – 65000 per year

Location

Manchester

Job date

Wed, 05 Feb 2025 05:45:31 GMT

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