Senior Collections Representative

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Department Summary
At UCLA Housing & Hospitality (H&H), you become part of UCLA’s tradition of excellence by providing quality housing, dining, and hospitality services to student-residents, faculty, staff, and campus visitors. We believe there’s more to a job than simply being employed. In addition to competitive salaries and comprehensive benefits and retirement plans, H&H team members enjoy significant opportunities for professional and personal growth in a supportive work environment. No matter what your role, you will join more than 2,600+ H&H team members who understand that our motto Hospitality First! means that a warm, gracious attitude makes a difference in the lives of the people we serve.
position Summary

Under the general direction of the UCLA Housing Services Assistant Director of Financial Services, the Senior Collection Representative is responsible for investigations, analysis, and follow-up action required to ensure the collection of accounts for Conference & Catering contracts and miscellaneous debtor billing of accounts receivable balances. Handles billing and collections for Conference & Catering. Preparing analytical reports of accounts receivable activity for senior management. Assist in communicating with debtors and outside agencies to obtain information, explain University policies, and ensure the collection of accounts.

Salary & Compensation
*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications

2-4 years demonstrated experience in accounts receivable, customer service and credit department (Required)

1-2 years Hotel industry experience, as it relates to conferences and catering credit limits, direct billing and collections. (Required)

Proficient in MS Office Suite, and advanced-level skills in Excel (Required)

Excellent oral and written communication skills (Required)

Ability to perform and prioritize duties independently, with a great deal of accuracy, and meeting established deadlines (Required)

Working knowledge of internal cash controls and cash handling techniques (Preferred)

Education, Licenses, Certifications & Personal Affiliations

High School Diploma or GED Equivalent (Preferred)

Special Conditions for Employment

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Age requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

Schedule
Oct-May: Mon-Fri 6AM-3PM; Jun-Sep: any day 7PM-4AM, 2 days off + possible OT.
Union/Policy Covered
CX-Clerical & Allied Services
Complete Position Description
https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Collections%20Representative%20Senior%20(MI-DPT313000-JC004621-PD168269)
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy. UC Nondiscrimination & Affirmative Action Policy:https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction

 

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