Senior Consultant, Communication and Engagement

Market

Environmental

At Jacobs, we’re challenging today to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

Calling skilled communications and engagement professionals! With a strong pipeline of work, we are looking for a talented, curious, and committed Senior Consultant, Communications and Engagement to join our growing ANZ Engagement and Social Planning Section. We are looking for someone who enjoys working in a team, is great at translating complex technical information, and confident engaging with stakeholders and the community.

Our ANZ Engagement and Social Planning Section partners with our clients and the broader Jacobs business to design, deliver and evaluate communications and engagement programs for major planning and infrastructure projects. We help our clients solve their most complex challenges, considering stakeholder and community risks, impacts and benefits, with the aim of delivering positive environmental and social outcomes. Our clients span the energy, water, defence, transport, development and health sectors. You will:

• Prepare communications and engagement plans for internal audiences. To develop the plan you will undertake stakeholder and risk analysis, design engagement processes and develop clear implementation plans.
• Deliver stakeholder and community engagement planning and risk workshops.
• Prepare communications for a range of channels, this may include community updates and notifications, briefing presentations, webpage copy and media releases.
• Coordinate and help facilitate engagement activities, in-person and online, this may include workshops, information sessions, webinars and online forums.
• Prepare engagement outcome reports, including an analysis of qualitative and quantitative outcomes.
• Collaborate with a range of technical specialists and work in multi-disciplinary teams.
• Contribute to a positive team culture and participate in continual improvement.
• Develop your consultancy and project management skills, in line with Jacobs Global Career Framework.

Here’s what you’ll need

• A tertiary qualification in Communication, Marketing, Public Relations, Business, Social Science, Arts or related field. 
• Relevant experience in a communications and/or engagement experience.
• Professional development in and an understanding stakeholder and community engagement best practice. IAP2 (International Association of Public Participation) certification is desirable.
• Experience working on planning, development and/or infrastructure projects, within Government or in a Consultancy environment.
• Exceptional verbal and written communication skills, and a high-level of emotional intelligence and empathy.
• Strong organisational, problem solving and critical thinking skills.
• A ‘can do’ attitude with an interest in continuous learning and improvement.
• An ability to work in a fast-paced consultancy environment, and juggle multiple priorities.

If you don’t meet all of the criteria above, but think you have the skills and experience to be a successful in communications and engagement consultancy role, we’d still love to hear from you and may consider you for an alternative role.

Jacobs. A world where you can.

At Jacobs, we support your personal life and career journeys. From our inclusive employee networks to our positive mental health champions, we’re committed to driving a culture of caring where you can be you. With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working to help you uncover a working arrangement that delivers the flexibility, tools and space to maximise your potential.

We’re the 2023 winners of the Consult Australia People First Award for our suite of employee benefits that support all our employees in all stages of their personal and professional lives.

For the 6th consecutive year, we’ve been named an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (Australia). In New Zealand, we’re a founding member of The Diversity Agenda and are committed to making our industry more inclusive and diverse. In Australia, our Reconciliation journey continues to be a considerable focus across all levels of the Jacobs community as we progress our Innovate level Reconciliation Action Plan (RAP).

Our Bronze Employer status in the Australian Workplace Equality Index for LGBTI+ inclusion recognises our progress in creating an environment where our Jacobs employees can bring their whole selves to work.

We aim to embed inclusion and diversity in everything we do. We know that if we’re inclusive, we’re more connected, and if diverse, we’re more creative. We accept people for who they are, regardless of age, disability, gender identity, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. This is reflected in our eight global Jacobs employee networks centred on driving inclusion and diversity – ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and our Women’s Network – find out more about our Jacobs Employee Networks here.

No matter what drives you, you’ll discover a way to cultivate, nurture and achieve your goals – all at a single global company.

We’re an equal opportunity employer and encourage candidates of diverse backgrounds to apply. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply. Jacobs aims to provide cultural safety at our interviews. Aboriginal and Torres Strait Islander people are invited to nominate a cultural representative to participate on the interview panel; please let your recruiter know in your application.

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