Senior Joint Information and Knowledge Management Support Analyst

Security Clearance

Secret

Regular/Temporary

Regular

Position Description

The Information/Knowledge (IM/KM) Support Analyst will work with Training Team Leads and act as SharePoint site and content Administrator to create, implement, and manage a Knowledge Management program. The IM/KM Support Analyst is able to understand organizational KM vision and develop and communicate technology solutions that best enable subordinate teams’ operating procedures and practices. The IM/KM Support Analyst must be able to apply the core principles of knowledge management to military training planning tasks, possess strong interpersonal skills and enjoy providing support to a fast-paced military training organization.

Job Description:

The IM/KM Support Analyst will provide onsite IM/KM non-technical support and services to the government and military customers at the Joint Staff Suffolk complex. Limited Tele-work may be authorized.

Duties:

• Maintains multiple classified and unclassified SharePoint Site Collections on DOD365 SPO, Intelink, the Joint Staff Portal and Shared Drives (SIPR/NIPR). Supports KM improvements and capabilities in maintaining a uniform design and structure to Site pages and Team Libraries
• Develops and uses SharePoint based pages, libraries, lists, and calendars to provide a more dynamic, maintainable and sustainable coordinated operation picture (COP) for Operations, Administration, and Training.
• Enforces the information management foundation and structure of multiple Joint Training site collections on DOD365 SharePoint Online (SPO), Intelink, MS Outlook and other systems and applications as assigned.
• Manages and maintains Library and folder locations on the Joint Staff Portal and Shared Drives.
• Takes initiative to regularly evaluate processes and best practices to assess and recommend solutions for the Government customer.
• Provides analysis, recommendations, and develops solutions utilizing SharePoint and Office products, many that can be maintained routinely by division personnel.
• Optimizes ‘out of the box’ capabilities of both SharePoint and MS Office products (Word, Excel, PowertPoint, Outlook)
• Promotes Knowledge Infusion and provides desk side, non-technical assistance, familiarity training, implementation and use of information and knowledge management best practices.
• Other Duties as required.

Compensation rates are in line with Government “General Scale” (GS) 11-13

Valiant Integrated Services is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Position Requirements

Requirements:

• Current US SECRET security clearance
• BS or BA in Computer Science, Information Systems/Technology, Business Management, or relevant field of study
• Minimum 3 years’ experience as a SharePoint Administrator or Knowledge Manager
• Minimum 4 years’ experience with Microsoft SharePoint 2010, 2013 or 2016
• Proven proficiency with SharePoint workflows, lists, forms, document libraries, and search
• Understanding of Microsoft Windows PowerShell scripts for automating tasks and configuration of SharePoint environment
• Able to work with little supervision in fast-paced dynamic environments and able to supervise work of IT assistants.
• Able to prepare and conduct seminars/work groups, conduct training in large and small groups.
• Capable of remote work with limited supervision.
• Ability to work with Senior Government and Military personnel as well as Contractors from other companies.
• Must be able to travel up to 30% of the time.
• Must be able to acquire company travel card.

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