Senior Manager – Communications Consultancy

Company Description

Publicis Worldwide is a global creative network enabling our clients to Lead The Change in their marketing and business transformation. In a world of accelerated change in which new technologies emerge every day, Publicis Worldwide provides strategic creative ideas leveraged by data and technology to help clients succeed in their marketing transformation. With over 16,000 employees in 110 countries, clients include AXA, Carrefour, Cartier, Citi, Diesel, Heineken, L’Oréal, Nestlé, Orange, Procter & Gamble, Renault, Sanofi, UBS, and Walmart. In 2021, Publicis Worldwide was ranked by Cannes Lions as the 4th most creative network. Publicis Worldwide is the creative agency network solution hub within Publicis Groupe.

Job Description

Responsibility and Focus

• Managing the day-to-day client relationship and communications between the agency and the current clients.
• Support the Associate Business Director / Business Director to develop and produce effective communication strategies for clients, in line with their business objectives and marketing requirements. 
• Collaborate with cross-functional teams (from the agency and/or from the group) across multiple clients/projects in a fast-paced atmosphere to ensure cohesive and efficient campaigns
• Monitor closely the communication trends and in charge of competitive audit/reports
• Identify new business opportunities with current clients while managing allocated resource teams.
• Supervise, inspire and guide the executive team members

Technical & Product

• Strong understanding of the advertising and media industries and the role of communication strategy within them.
• Maintain a solid understanding of client’s business (industry, market, product) and their competitors and be able to transform key learnings into strategic inputs
• Develop an excellent daily client relationship and foster consulting opportunities wherever possible
• In-depth knowledge of agency capabilities, processes, and tools

Business Acumen & Operational Efficiency

• Manage the day-to-day relationship with our internal & external teams
• Ensure that all key supporting assets are consistently up-to-date and driving a productive outcome (agendas, contact reports delivered timeously with key deliverables and then drive out those deliverables to the agreed timings) 
• Oversee and run team status meetings to align internal and external stakeholders on priorities and goals of each meeting/project 
• Manage expectations, time, and quality standards, and secure agreement of clients and team members with strong attention to details

Innovative & Analytical Mindset

• Take full ownership of every job that comes through you – and ensure that every job is measured against client requirements, agreed strategy and on-brand 
• Demonstrate logical thinking when describing client issues: quickly identifying problems to be solved during daily operation & projects, and subsequently to come up with smart solutions for them 
• Communicate complex topics in a concise approach with excellence, maturity and intent when writing or speaking
• Write briefs with full clarity on all requirements and inspire strategy, creative, production, development to do great work 

Qualifications

• Bachelor’s degree in marketing advertising, or a related field
• Minimum of 3 years of experience, preferably within an experience in communication, digital or media agency, could also come from marketing/client side
• Analytical Thinking Breaks down problems and issues into sub-components and then assesses the costs, benefits and risks of various options prior to selecting a particular approach.
• Strategic Thinking -Can analyze organizational strengths and weaknesses and then combine these with knowledge of the industry, market and organization to develop long-term strategy.
• Product Knowledge -Has a good understanding of product line features and benefits and uses that knowledge to optimize sales with each client. Understands the product market and uses this knowledge to increase personal credibility and product sales. Keeps abreast of competitors’ activities and typically responds quickly to what the competition is doing.

Planning -Develops the steps necessary to accomplish long-term goals. Identifies long and short-term goals and establishes realistic plans to reach them. Allocates required resources, allows for contingencies and ensures that plans fit with the larger needs of the organization. Sets milestones to measure progress along the way.

Presentation Skills Comes across as confident and well-prepared when making group presentations. Makes effective use of visual aids or presentation software and looks at ease while handling questions from the audience. His/her presentations hold the audience’s attention and tend to be the right length for the amount of information covered.

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