Senior Manager/Director – Consulting – Salesforce

Line of Service

Industry/Sector

Specialism

Management Level

Director

Job Description & Summary

At PwC Indonesia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change. PwC’s Indonesia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

Leading with PwC’s deep expertise and alliance partnership with Salesforce, together we focus on transforming today’s businesses by applying our collective experience, expertise and capabilities to optimise value and deliver lasting results. 

A career with us will provide you the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results.

About the Role

As a Senior Manager/Director, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but not limited to:

• Drive the sales and implementation of Salesforce solutions for clients in Indonesia
• Lead engagements and contribute with business and technical knowledge in the area of CRM and specifically Salesforce
• Engage in Salesforce specific conversation with the commercial client teams (CCO, CMO, CSO) but also technical/IT teams (e.g., CIO, CTO)
• Collaborate with the PwC South East Asia Consulting team and navigate the complexities of cross-border diverse teams and/or engagements
• Deal effectively with ambiguous and unstructured problems and situations
• Anticipate stakeholder needs, develop and discuss potential solutions
• Initiate and lead open conversations with team members and clients to build trust
• Serve as the sales leader to help nurture, develop and manage pipeline/deals to fulfill revenue targets 
• Uphold the firm’s code of ethics and business conduct.

About you 

• Bachelor degree from a top-tier university
• You have a master’s qualification in a relevant technology, business, or marketing discipline.
• Min 10 years for Sr. Manager and min 15 years for Director of IT experience, with 6+ years of experience in selling and delivering CRM or Salesforce based projects within an enterprise or consulting environment
• Good track record in building and managing a team, as well as exceeding CRM related sales target
• Strong understanding of CRM platforms, apps, with ability to conceptualize and build industry solutions with focus on Salesforce
• Ability to produce deliverables within a diverse, fast paced environment and to collaborate effectively across global teams and juggle multiple projects/initiatives simultaneously
• You are driven, results oriented and client focused, with sound business acumen and leadership qualities
• Ability to foster a positive working environment by building relationships with team members and clients
• Excellent communication and listening skills in English and Bahasa Indonesia
• You follow the latest trends in technology and use best practice development principles
• Proactively seeking and providing guidance, clarification and feedback

Preferred Industries

• Financial Services (Insurance, Banking, etc) or
• Government and Public Sector or
• Healthcare.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor Degree

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Consulting, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Software, Sales, Salesforce.com, Teamwork, Technical Knowledge

Optional Skills

Desired Languages (If blank, desired languages not specified)

English

Travel Requirements

Up to 40%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

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