Senior Manager, Medical Information in Denver, Colorado

Department:107200 Medical Affairs

Location:USA- Remote

Be a part of a global team that is inspired to make a difference in the lives
of people living with rare disease.

At Travere Therapeutics, we recognize that our exceptional employees are
vital to our success. We are a dedicated team focused on meeting the unique
needs of rare patients.Our work is rewarding – both professionally and
personally – because we are making a difference. We are passionate about what
we do.

We are seeking talented individuals who will thrive in our collaborative,
diverse, fast-paced environment and share in our mission – to identify,
develop and deliver life-changing therapies to people living with rare
disease. We stick by our values centered on patients, courage,
community, and collaboration to pursue our vision of becoming a leading
biopharmaceutical company dedicated to the delivery of innovation and hope to
patients in the global rare disease community.

At Travere Therapeutics, we are in rare for life. We continue to
courageously forge new paths as we move toward a common goal of elevating
science and service for rare patients.

Position Summary:

Travere Therapeutics is seeking a Senior Manager of Medical Information
reporting to the Senior Director of Global Medical Information & Operations.
This position will be responsible for day-to-day management of medical
information operations, including oversight of the medical information call
center; generation, revision and maintenance of frequently asked
questions, and standard response documents in response to unsolicited
requests for approved and investigational products within the Travere
portfolio; and cross-functional support in the execution of departmental
deliverables. This individual will remain current on relevant
medical/scientific areas of interest to the company, industry best
practices, and applicable regulatory guidelines to ensure the department
provides timely, accurate, balanced and compliant medical information.
This individual will also support the delivery of high quality and impactful
medical assets, focusing on innovative, best in class, and value-added
services

Responsibilities:

• Direct and implement Global Medical Information operational
  strategies/objectives and provide medical, scientific and technical
  support for the Travere product portfolio and/or products under clinical
  development
• Develop and execute project plans that ensure pre- and post- product launch
  preparedness of the Medical Information department, including support of
  Medical Affairs, Medical Science Liaisons, Market Access, and Commercial teams
• Partner with Global Medical Affairs colleagues for updates and review of
  medical information trends and data gaps to develop new medical assets and
  resources
• Implement innovations with respect to quality control mechanisms,
  supportive systems/databases, efficient inquiry handling workstreams,
  and overall dissemination of scientific information
• Provide oversight and lead the development of medical information resource
  documents and the handling of medical information requests for assigned
  products and therapeutic areas
• Analyze Medical Information metrics to strategically identify trends and
  insights and provide strategic input for process improvement
• Ensure all medical information content is scientifically developed and
  maintained to ensure current/relevant data is disseminated upon request
• Manage, train and mentor Medical Information Specialists, Coordinators
  and contractors
• Manage the Medical Information inbox and resolve all escalated call-center
  inquiries
• Assist in supporting Medical Affairs initiatives, including review of
  promotional (PRC) and medical review committee (MRC) materials
• Support management and coordination of the MRC process, including content
  workflow, review/approval processes, and review meetings
• Manage the technology needs across the Medical Information function and
  explore new digital innovations/enhancements to meet customer needs
• Develop the vision and create a strategy to enhance or create channels for
  responding to unsolicited requests for medical information or communicating
  key scientific information about our products

Education/Experience Requirements:

• Scientific or medical degree (MD, Ph.D., PharmD, RN or equivalent)
  is required with a minimum of 3+ years’ experience within the
  pharmaceutical or related industry; minimum of 2 years of medical
  information experience. Equivalent combination of education and applicable job
  experience may be considered
• Experience in kidney and/or rare disease preferred
• Experience in scientific/medical literature identification and evaluation
• Advanced computer skills, including proficiency in Microsoft Word,
  Excel, PowerPoint, and Outlook
  Additional Skills/Experience/Requirements:
• Strong leadership and interpersonal skills and ability to work independently
  and with cross-functional groups and in a matrix organization
• Experience in medical writing and support of product launch
• Experience with Call Center management, content management systems, and
  medical information systems
• Excellent oral and written communication and project management skills
• Experience leading a Medical Review Committee (MRC) preferred
• Knowledge and proficiency in Veeva Vault desired
• Strong scientific background and experience conducting medical review