Senior Manager, Technical Program Management

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

a day in the life

It’s exciting times at Lululemon and we are transforming the way we delivery value to our guests by leading diverse cross-functional program management teams to execute strategic programs that create transformative solutions and experiences that build meaningful connections, unlocking greater possibility and wellbeing for all. As the Senior Manager, Program Management, you will successfully manage Delivery Enablement for Global Digital, GETE, Retail Omni.

Reporting to the Director, TPMO, The Senior Manager, Program Management role will lead and support key cross-functional initiatives within our technology organization. In this role, you will oversee the planning, execution, and delivery of programs that align with business and technology objectives. You will work closely with engineering, product management, and business stakeholders to facilitate portfolio planning / prioritization and provide standards/guidelines for portfolios to ensure successful impact and of technology to drive the business forward.

This position involves managing program roadmaps, tracking budgets, risks, and resources, and ensuring alignment with broader business goals. You will help deliver standardized technology processes to enable program delivery, provide portfolio insights to senior leadership, and drive collaboration across teams to ensure successful outcomes. In this organization, you will oversee a team of Technical Program Managers and play a leadership role with Portfolio Management workstream, fostering a culture of continuous improvement and operational excellence.

As a key contributor to Lululemon’s strategic initiatives, you will work closely with Technology Leadership and key business stakeholders to prioritize, address challenges, and ensure that portfolios deliver meaningful business value.

responsibilities

• Lead the development and enhancement of program management capabilities across the organization by defining best practices, frameworks, and methodologies that enable teams to effectively manage complex portfolios and programs.
• Work closely with senior leaders to align program management strategies with organizational goals, ensuring that the processes and tools put in place support long-term business objectives and operational effectiveness.
• Identify and drive continuous improvement in program management processes, focusing on increasing efficiency, reducing friction, and enabling teams to execute with greater agility and precision.
• Establish and refine governance structures that guide decision-making, resource allocation, and prioritization across portfolios, ensuring clear visibility and accountability while fostering collaboration.
• Design and implement a training and development program that builds program management competencies across teams, empowering individuals to manage projects with confidence and consistency.
• Champion the use of collaboration tools (e.g., Miro, Jira, Confluence) and ensure teams have the right tools to manage programs effectively, facilitating collaboration and data-driven decision-making.
• Define and track key performance indicators (KPIs) to measure the effectiveness of program management capabilities and identify opportunities for improvement and further enablement.
• Lead and support organizational change initiatives by ensuring that program management capabilities evolve in line with changing business needs and emerging industry trends.
• Foster a culture of continuous learning, where teams are encouraged to experiment, learn from feedback, and adapt their approaches to improve program execution over time.

qualifications

• 12+ years working in Technology or a related field
• 10+ years of experience in delivery management and 7+ years in Program Management
• Proven track record and experience working in a global company with technology teams in India and NAM to be able to guide / coach the program managers in engagement model
• Project Management Professional (PMP) and Change Management Certification (PROSCI) nice to have
• Experience in delivering change to multiple different user groups (E.g. guest support and DCs) vs single user group
• Ability to translate ideas into clear, high impact communications to executives, managers, employees and business partners
• Passionate for problem solving and deep expertise in critical thinking to unblock the team with minimum guidance
• Ability to excel in an ambiguous environment
• Demonstrated ability to function in a fast-paced, multi-program environment with changing priorities
• Ability to anticipate potential problems and proactively troubleshoot to resolve issues
• Strong leadership skills, including the ability to influence and gain consensus in the absence of direct authority
• Proven results working with global and remote teams across different time zones

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

additional notes

Authorization to work in the US is required for this role.

compensation and benefits package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $166,200-$218,200 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

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