Senior Manager – Workforce Transformation Consulting

Marsh & McLennan Companies

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Company:

Mercer

Description:

Mercer is seeking candidates for the following position based in the London office:

Senior Manager, Workforce Transformation Consulting

What can you expect?

  • Mercer is the pre-eminent global consulting firm that business leaders and human resource professionals around the world turn to when strategic change is on their agenda. Through integrated talent solutions, we help our clients build the leadership, talent and organisational capabilities they need to compete and grow for the future.
  • We are seeking an exceptional Senior Manager within Workforce Transformation Consulting with an impressive academic record and proven commercial experience gained within a transformation consultancy.
  • You will be required to build a thorough understanding of each client’s business goals, strategies, culture and organisation and partner effectively in order to develop coherent and relevant organisational interventions that deliver successful business outcomes.
  • You will lead and develop clients across the UK and Europe on a wide variety of client projects, including strategic workforce planning, skills assessment and development, change management, organisational design, culture, DE&I etc, giving you a wide range of exposure across all consulting areas. 

What is in it for you?

  • Part of a highly respected, innovative and inclusive transformation team, that is growing and expanding year on year
  • An opportunity to influence strategy and solution development
  • Good work life balance with a competitive salary plus bonus.
  • Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
  • A flexible hybrid working arrangement dependant on client needs.

We will count on you to:

  • Lead the work to grow and retain global strategic accounts, in partnership with colleagues across the whole of Marsh and McLennan Companies (MMC), and ensure external client satisfaction by leveraging appropriate Mercer and other MMC resources
  • Serve as lead consultant on medium and large clients, including managing overall service delivery and solution design, acting as the day-to-day lead for the client, ensuring project requirements, solutions and deliverables meet client expectations.
  • Determine the full scope of services provided to the client and set roles and responsibilities within the client and project team.
  • Generate sales by expanding revenues from existing clients and by leading prospecting efforts with new clients.
  • Act as a mentor and coach by motivating staff to deliver a high standard of work.
  • Delegate effectively to provide developmental opportunities to team members.
  • Be a vital member of the team by collaborating with the other members of the Workforce Transformation organisation in order to build capability and enhance our reputation, both externally and internally

What you need to have: 

  • Minimum of 10 years’ experience within the Workforce Transformation consulting arena.
  • Ability to create a broad range of Workforce Transformation solutions including: organisational and cultural transformation, enterprise skills transformation, HR Transformation, Skills assessment and development, organisational design, strategic workforce planning and change management
  • Ability to leverage a broad network of stakeholders in order to provide clients with comprehensive strategies for improving overall organisational performance
  • Exceptional client management skills with demonstrated experience developing strong relationships with executives, and their HR/OD teams
  • Evidence of having built trusted advisor level client relationships with senior executives
  • Experience of business developnment and proven sales generation from existing and new business.
  • Relevant and commensurate talent assignment sales and client leadership experience gained working with global, large organisations, ideally over considerable periods of time
  • Demonstrated expertise in architecting innovative and strategically linked organisational development solutions by selecting the most appropriate strategies, methodologies, and technologies to maximise impact
  • Project management capability
  • Financial acumen

What makes you stand out:

  • A growth mind set
  • Client centric approach

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected]

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