Bank of America
Job title:
Senior Operations Consultant – Canada Banking Operations
Company
Bank of America
Job description
Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job DescriptionThe Senior Operations Consultant is responsible for supporting the group operations manager delivering on key processes, priorities, assist with controls, audits, and assessments within Canada Payment Operations. This position will assist with the Certification of accounts, Daily Profit & Loss deliverables, FATCA tax payment and revenue pay back processes. Support ad-hoc requests across the branch with assessments, yearly business continuity plan updates, fraud/client complaint monitoring, dormant/blocked account review and audits. Co-ordination weekend testing and evidence of results to support various technology requests, as applicable. Co-ordinate the yearly Payments Canada Attestation to gather evidence from various lines of business. Other sundry tasks, as required adhering to strict deadlines. Flexibility to working hours required including weekends to met business objectives & priorities. The Senior Operations Consultant will report to the Group Operations Manager.ResponsibilitiesPromote team collaboration and leadership to deliver on key priorities meeting tight deadlinesProvide support to the Group Operations Manager for Reconciliation, Profit & Loss, FX Settlements, Audits, Assessments, tax/dormant functions, other financial transactional and monitoring tasksCo-ordinate all testing requirements as needed across global payment operations for technology updates including scheduled weekends, as applicableDeliver under strict deadlinesComplete administration duties and attestations with adherence to the banks policies, procedures and standardsSupport monthly management routines and metric standard requirementsMonitor and approve a variety of accounting tasks in support of the Canada General Ledger for Canada Payment Operations and supported Lines of BuinessSupport all audits, assessments and exams, as applicableOther administrative duties, as assignedRequired to be flexible with work hours including statutory holidays, weekends as required, based on departmental and business requirementsQualificationsMinimum 3+ years working experience in a role handling accounting principles and understanding of a general ledger (SAP)Solid understanding of electronic and manual payments, an assetExcellent critical/strategic thinking and problem resolution skillsHigh Proficiency with Microsoft Office applications and computer skillsKnowledge of the banks Treasury and payment products with proven resultsUnderstanding of general ledger entries including knowledge of FX (Foreign Exchange) contracts and settlementExcellent communication, organizational and problem solving skills including experience with a project/initiative end to endDemonstrated ability to work independently with minimal supervision and strong collaboration skills working in a team environmentAbility to meet established deadlines in a fast paced environmentWillingness to learn and take on new tasksExperience in financial services preferredOther QualificationsStrives to bring new thoughts and ideas to teams in order to drive innovation and unique solutionsExcels in working among diverse viewpoints to determine the best path forwardExperience in connecting with a diverse set of clients to understand future business needs – is a continuous learnerCommitment to challenging the status quo and promoting positive changeParticipate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client baseWhat Bank of America OffersBank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence – in everything we do, every time we do it – we deliver the full value of Bank of America for our clients, our shareholders and our employees.Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization.Bank of America is an Equal Opportunity Employer.Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
Expected salary
Location
Toronto, ON
Job date
Thu, 29 May 2025 01:32:06 GMT
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