Senior Post Closing Specialist

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<div class="isg-job-description“>Who We Are

Join a team that puts its People First! First American’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The Post Closing Specialist provides administrative support associated with preparing loan packages for transfer to the purchasing financial institution. Post close packages include auditing documents, depositing funds, recording transactions and reconciling files. Provides timely delivery of closing and collateral documents.
This role is in our Rochester, MI office

Job Description

HOW YOU’LL CONTRIBUTE

  • Perform detailed post closing review of more complex closed loan packages to determine completeness, accuracy and compliance with guidelines

  • Perform reconciliations, recordings and auditing of closing packages

  • Track all closed loan files; update company operating system

  • Scan and index closing documents within loan operating system

  • Review, log and mail final trailing documents

  • Answer phones, greet customers, place calls and request information needed for escrow closings

  • May act as a team resource and subject matter expert

WHAT YOU’LL BRING

Required education, experience, Certification/Licensure

  • High School diploma or equivalent

  • 3+ years of related work experience

  • Title insurance background

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

  • Strong customer service orientation

  • Detail orientation

  • Excellent verbal communication

  • Problem solving skills

  • Strong organizational skills

  • Strong knowledge of company operating systems

  • Ability to understand and adhere to state and federal mortgage lending regulations

  • Strong knowledge of fundamental concepts, practices and procedures of a particular function/department/field

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

 

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