Senior Product Manager, Navigation & Recommendations

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

core responsibilities

Create and own the product vision, strategy and roadmap for new features for one or more mid-scale and mid complexity products. Lead cross-functional teams responsible for navigation and recommendation experiences within North America Ecommerce. Understand and influence stakeholders on alignment of business goals, company strategy, business problems, and possible solutions. Document high-level requirements, acceptance criteria and KPI’s that push the product strategy forward and achieve key objectives. Attend, participate and lead agile ceremonies and demonstrate completed features to stakeholders one or more mid-scale and mid complexity products. Make data-informed decisions based on understanding of organizational priorities, customer feedback, analytics, benchmarks, industry reporting and emerging trends. Measure and report out on the success of features and enhancements that are delivered for one or more mid-scale and mid complexity products. Collaborate with technology, design and business analysts to iterate solutions to find balance of customer & business value and level of effort. Partner with our data science team to align on a 12 month strategy that will power industry leading guest experiences. Define sizes features and participates in sizing sessions. Ensure a continuous cycle of feedback from stakeholders and guests is integrated in the product planning and development process through backlog grooming, refinement and prioritization activities. Collaborate with business stakeholders and product managers to understand requirements and account for them in solution design and prioritization. Partner with the technology team on training and rollout of new features to business users. Identify and lead change management activities to support rollout to impacted stakeholders.

Telecommuting permitted up to 1 day/week.

40 hrs/week, Mon-Fri, 8:30 a.m. – 5:30 p.m.

qualifications

Must have a Bachelor’s degree in Information Technology, Analytics, Artificial Intelligence, Business Administration, Finance or a related field plus five (5) years of progressive, postbaccalaureate experience in digital product management.

Must have 5 years of experience in all of the following (which may be gained concurrently):

• Delivering guest-facing applications or customer service applications;
• Digital technologies, artificial intelligence, and e-commerce;
• Delivering recommendation experiences at scale that leverage artificial intelligence and machine learning;
• Developing and delivering executive level presentations;
• Leading cross-functional product teams to achieve business objectives;
• Leveraging artificial intelligence to drive personalized experience at scale;
• Scaling recommendations and navigation experiences for organizations with revenue above $1 billion
• Managing stakeholders and influencing them to align on common roadmaps
• Interpreting and understanding data using Adobe Analytics to inform storytelling and strategy

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

additional notes

Authorisation to work in USA is required for this role.

compensation and benefits package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $154,500.00 – $174,500.00 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

#DNI #LI-DNI

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

In-person collaboration and connection are important to our culture. Work is performed onsite, minimum 4 days per week.

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