(Senior) Project Manager

Job title:

(Senior) Project Manager

Company

PBC Solutions

Job description

PBC Solutions is looking for a (Senior) Project Manager to join our growing team!Please note: PBC Solutions is Headquartered in Saanichton, BC (a suburb of Victoria) and also has offices in Burnaby. We operate in a hybrid in-person and virtual environment and the successful candidate is preferably based in Victoria BC, with regular presence at our office in Saanichton.About PBC SolutionsPBC Solutions has been recognized as one of British Columbia’s Top Employers for 2025!PBC Solutions Ltd. was created in 2022 as a wholly owned subsidiary of PBC Health Benefits Society (operating as Pacific Blue Cross), #1 health benefits provider in BC. Our mandate is to design, transform, and deliver the benefits and claims administration services offered by governments and other large organizations along with our consortium partners DXC Advanced Solutions, NTT DATA, and EY.Since the spring of 2023, PBC Solutions administers and leads the transformation and digitization of Health Insurance BC Services (HIBC) on behalf of the BC Ministry of Health. HIBC Services administers medically-necessary insured doctor and hospital services through the Medical Services Plan (MSP) and drug coverage through the PharmaCare and Fair PharmaCare programs. In the future, the business will expand to additional public and private client work, and this role will support this business growth.Position Summary:
Are you an experienced Project Manager looking to align yourself with an innovative, purpose-driven organization that has a direct impact on the health and well-being of Canadians? This is a unique opportunity to lead a range of exciting projects for a BC-based Healthtech innovator.Under the broad managerial direction of the Director, Strategy & Innovation, the Senior Project Manager will drive wins and build strong offerings, services and solutions. They will be responsible for leading and coordinating all program/project aspects within scope, quality, schedule and budget constraints.This position will be responsible for all aspects of assigned program and/or projects and will liaise with internal stakeholders, consultants, vendors, client entities and external agencies to deliver program and/or projects for Executive Sponsors. These program/projects are aligned to strategic goals for PBC Solutions, and in service of clients including the BC Ministry of Health. All programs/projects are executed in accordance with the PBCS Enterprise Governance structures and in collaboration with necessary delivery groups and committees. The Senior Project Manager will apply a lean agile mindset and will be a champion for Enterprise Agile framework (SAFe).Primary Duties:
Project Management

• Develops and maintains multi-year program/project roadmaps in accordance with PBCS’s strategic direction.
• Leads Program/Project Steering Committee to prioritize work against team capacity and capability, while balancing operational risks, costs and strategic mandate.
• Leads the collaborative, dynamic planning process by prioritizing the work that needs to be done against the capacity, and capability of the team while balancing operational risk and cost.
• Leads and manages large projects with a matrix hierarchy of exempt and bargaining unit staff working on projects.
• Manages the budget and resources of projects.
• Provides guidance, direction and training to project team members.
• Works with platform and technology owners to define technical upgrade and architecture plans for any given product, program and projects, and translate this into project initiatives.
• Participates in Delivery Services community, sharing and applying skills, uses knowledge to coach project team members and peers, and bringing in best practices.
• Generates lean business cases for identified projects; works with stakeholders to define project objectives, gathers project requirements and estimate timelines, budgets and benefits.
• Executes program and/or projects in accordance with project methodologies and manage scope throughout the project lifecycle.
• Reports project progress through an agreed project governance structure outlining the project’s overall status, identified risks, schedule and budget.
• Defines project quality requirements and ensures the right systems are in place and applied.
• Applies superior conflict management skills and expertise to persuade and negotiate effective resolution of issues/disputes.
• Facilitates discussions with other project managers, business managers, and directors.
• Develops project documentation in accordance with standard templates.
• Performs business analysis or systems analysis tasks as required (gather business requirements, draft business processes, lead design reviews, lead test plan creation and execution, etc.).

Required qualifications and experience:

• Experience working directly with B2C and/or B2B systems/technology:

• Senior Project Manager: minimum 8 years’ experience, including at least 5 years in business or customer relationship management or professional services.
• Project Manager: 5-8 years’ experience.
• Experience leading and facilitating cross-functional project teams. Able to elicit needs, discern what is critical for success and shape delivery scope to balance cost, time and risk (both project and operational sustainment)
• Experience navigating complex stakeholder relationships both internal and external
• Ability to work collaboratively across multiple functions within the organization, and in a matrix reporting environment involving bargaining unit employees, exempt employees, contractors and vendors
• Experience in Health, Insurance and or Financial industries. Ideally, experience in health benefits and claims.
• Experience with SAFe
• Demonstrated experience as a project manager of multi-stakeholder projects for a large complex organization across all project phases delivering projects greater than $5M

Preferred qualifications:

• Bachelor’s degree in Computer Science, Business, or a related technical field
• Formal project management or business training and/ or certification (Prince 2, PMP, Scrum/ Agile, ITIL, Lean)

Travel / Work Location: PBC Solutions is Headquartered in Saanichton, BC (a suburb of Victoria) and also has offices in Burnaby. We operate in a hybrid in-person and virtual environment and the successful candidate is preferably based in Victoria BC, and requires regular presence at our office in Saanichton. In the event that the successful candidate is not based in the Victoria area, frequent travel to Victoria will be requiredRequired Competencies:

• A Lean Agile mindset and operate in an Enterprise Agile Framework (SAFe)
• Excellent interpersonal, partnership, team building and leadership skills
• Comprehensive knowledge of project management principles and methodologies as well as change management practices
• Capability to successfully engage in multiple initiatives simultaneously
• Ability to interact professionally with diverse groups, executives, managers, subject matter experts and other project stakeholders
• Demonstrated knowledge of development, QA procedures, documentation and testing
• Team-oriented individual willing to share and contribute knowledge with the team

What’s in it for you?We offer market competitive total compensation, including an annual incentive bonus plan and market-based salaries.The base salary range for a Project Manager is $76,880 – $115,200 annually.The base salary range for a Senior Project Manager is $95,400 – $143,200 annually.Placement in the salary range will be determined by the level of experience and expertise based on corporate guidelines, the scope of the projects and the level of autonomy, with the goal to ensure market competitiveness and internal equity.We offer a robust health & dental benefits plan, with flexible options that will meet you and your family’s needs. We also offer generous vacation and paid leaves along with a Defined Benefit Pension Plan (PSPP), for all eligible employees.We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender or gender identity, sexual orientation, religion, ability, education level, parental status, or socioeconomic status.PBC Solutions is an equal opportunity employer and welcomes applications from all qualified candidates.To request an accommodation in completing this application, pre-employment testing, interviewing or otherwise participating in the employee selection process, please direct your inquiries toDoes this opportunity resonate with you?
Are you seeking a work environment that will challenge you, provide stretch opportunities, and support your success and growth? Then you’ve found your ideal work environment – Apply today please! We’d love to talk with you to explore this opportunity further with you.Please note, if selected for this opportunity, you will be required to undergo a background check in accordance with PBC Solutions policies.We sincerely thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted.This posting will be open until filled. We will start reviewing applications on February 17, 2025.How we work
Our Guiding Principles:
Honesty – We will be truthful. We will create a safe environment to communicate proactively, openly and with respect. We will be transparent and genuine with our interests.
Integrity – We will act consistently to do the right thing and ensure our words and actions align. Embracing opportunities and challenges, we will live our shared values and vision.
Reciprocity – We will strive for fair and balanced exchanges leveraging our unique strengths and resources, recognizing this requires an ongoing give and take. We will win and lose as one.
Autonomy – We respect and acknowledge the interests of each party. We trust each other to make decisions and act based on our diverse strengths to achieve our mutually desired outcomes.
Loyalty – We will be bold, brave, and committed to our relationship. As partners, we will advocate for one another, celebrate our successes, and have each other’s back through our challenges.
Equity – We commit to a balanced partnership. We will make decisions and act based on a fair assessment of capabilities, risks, constraints, and opportunities to achieve mutual success.Our Intended Behaviours
Communication – We actively communicate in a timely, open, respectful, and responsive manner with the intent to gain understanding and find solutions.
Flexibility – We will be agile, adaptable, and creative to enable responsive service delivery and embrace challenges and change with an open-minded and positive attitude.
Perspective – We seek to understand interests, assumptions, actions, and diverse backgrounds by actively sharing and exploring all points of view.
Focus – We will use our Shared Vision as our North Star to evaluate, prioritize, and deliver successful results.
Trust & Confidence – We lead with trust. We consistently behave in ways that earn and inspire confidence by being credible, reliable, and transparent even when vulnerable.
Feedback – No surprises. We will maintain a strong relationship through timely, purposeful feedback in a safe, respectful, and collaborative environment.
Solution-oriented – We see possibilities rather than limitations. We use our diverse capabilities to develop options to resolve our challenges.

Expected salary

$76800 – 143200 per year

Location

Victoria, BC

Job date

Fri, 14 Feb 2025 03:50:26 GMT

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