Senior Project Manager, Marketing

Position description

Mercy Corps is a leading global organization powered by the belief that a better world is possible.

In disaster, in hardship, in more than 35+ countries around the world, we partner to put bold solutions

into action — helping people triumph over adversity and build stronger communities from within.

Now, and for the future.

Duties

The mission of the Philanthropic Growth & Engagement (PG&E) Department is to advance Mercy Corps’ mission by raising impactful and flexible funds—with a focus on growing unrestricted fundraising—from individuals, companies, and foundations, and elevating our global profile and influence. Our team brings together private fundraising professionals, marketing and communications specialists, development operations experts, and digital platform managers. Together, we boldly share Mercy Corps’ global impact with our audiences through best-in-class storytelling with a focus on building trust, engagement, and long-term relationships among our supporters. We work across teams to inspire philanthropic support and partnership with external audiences and build and protect Mercy Corps’ reputation and profile. Most of all, we are passionate about Mercy Corps’ mission and believe a better world is possible.

The Project

To meet our mission, we have embarked on a global rebrand and renaming to build a strong, externally facing brand that allows us to grab attention and pull focus towards the work we do. The soul of our organization isn’t going to change, as we are guided by the 10-year Pathway to Possibility strategy. However, we have an opportunity to articulate what makes us unique in a way that is both differentiating and motivating to our audiences. The rebrand will be announced to internal teams and external stakeholders in 2026. Followed by the official switch over and launch of the marketing campaign to the new brand. Ahead of the switch over moment, the Marketing team will be finalizing brand tools for the global organization, as well as working closely with vendors to develop and launch a marketing campaign at the switch over moment.

The Position

The Senior Project Manager supporting the rebrand will play a critical role in managing the global rebrand marketing campaign from preparation through launch. Reporting to the Rebrand PMO, and working closely with the Marketing VP, this position will oversee timelines, deliverables, and vendor relationships to ensure the campaign elevates Mercy Corps’ new brand identity and engages global audiences. The role will require exceptional project management skills, stakeholder engagement, and change management expertise to navigate a complex, multi-workstream initiative.

This individual will coordinate across internal teams and external agency partners to manage creative development, media buys, and campaign execution. They will ensure alignment with global brand standards, maintain accurate documentation, and proactively address challenges to keep the project on track. This is a fixed-term position during the length of the project and may require occasional travel. Success in this role will depend on strong organizational skills, attention to detail, and the ability to build trust and collaboration across diverse teams.

Essential Responsibilities

STRATEGY AND PLANNING

● Partner with the Marketing team, Rebrand PMO, and agency partners to develop and execute the marketing campaign plan that aligns with global rebrand objectives.

● Ensure campaign strategies support Mercy Corps’ goals to elevate brand identity, engage new audiences, and grow unrestricted fundraising.

● Coordinate planning across multiple workstreams, including creative development, media buys, and digital execution, ensuring alignment with timelines and budgets.

PROJECT MANAGEMENT

● Serve as the primary liaison between internal teams and external agency partners, ensuring clear communication and timely updates.

● Manage project timelines, deliverables, and dependencies across multiple campaign components; monitor progress and escalate risks as needed.

● Maintain accurate documentation of plans, milestones, and decisions using Mercy Corps’ project management tools (e.g., Wrike).

● Oversee approvals process for campaign creative, ensuring all assets meet brand standards and stakeholder requirements.

STAKEHOLDER ENGAGEMENT & CHANGE MANAGEMENT

● Build strong relationships with internal stakeholders and agency partners to foster collaboration and smooth execution of the campaign.

● Facilitate regular coordination calls and working groups to ensure alignment and resolve challenges.

● Support change management efforts by communicating key messages and addressing concerns throughout the campaign lifecycle.

OTHER RESPONSIBILITIES

● Contribute to after-action reviews and lessons learned to inform future global initiatives.

● Actively integrate safeguarding principles and Mercy Corps values into all aspects of work.

SAFEGUARDING RESPONSIBILITIES

● Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.

● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.

● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

None.

Accountability

Reports Directly To: Senior Director, Global Rebrand

Works Directly With: Chief Development Officer, VP Marketing, Creative Team, Mass Market Fundraising, and Rebrand PMO

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Qualifications

Minimum Qualification & Transferable Skills

● BA/S or equivalent in a related field.

● 5+ years of experience in project management; certification in project management preferred.

● Proven track record managing large-scale, multi-stakeholder projects in global or multi-disciplinary settings.

● Experience in marketing, branding, or creative campaign management, ideally in an international or nonprofit context.

● Strong organizational skills with the ability to manage multiple workstreams and competing priorities.

● Highly effective verbal and written communication skills, including the ability to communicate complex information clearly.

● Familiarity with project management platforms (Wrike or similar) and Microsoft 365 suite.

● Ability to develop strategic project plans that align with organizational goals.

● Demonstrated ability to work with senior and executive-level leadership.

● Experience working in international relief and development or global nonprofit environments preferred.

Success Factors

The successful candidate will be a strategic and detail-oriented project manager who thrives in a fast-paced, global environment. They will have exceptional interpersonal skills and the ability to build trust and alignment across diverse teams and external partners. A strong aptitude for change management and stakeholder engagement is essential, as is the ability to anticipate challenges and proactively develop solutions. This individual will balance strategic thinking with meticulous attention to detail, ensuring that complex marketing campaigns are delivered on time and within budget.

They will demonstrate cultural sensitivity, adaptability, and resilience, and will be comfortable navigating ambiguity while maintaining focus on outcomes. A collaborative mindset, positive attitude, and commitment to Mercy Corps’ mission and values are critical for success. Familiarity with brand development and creative processes will enable this person to effectively manage agency relationships and campaign deliverables while fostering alignment across internal stakeholders.

Application instructions

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