Senior Staff Officer (Information Management Analyst)

Senior Staff Officer (Information Management Analyst)-250726

Primary Location

United States of America-Norfolk

NATO Body

Joint Force Command Norfolk (JFCNF)

Schedule

Full-time

Application Deadline

12-May-2025, 9:59:00 PM

Salary (Pay Basis)

: 8,398.96US Dollar (USD) Monthly

Grade NATO Grade G15

Description

:

POST CONTEXT:

Headquarters Allied Joint Force Command Norfolk (JFCNF) provides a resilient, static Joint headquarters to plan, prepare and conduct operations across all domains in peacetime, crisis and conflict, in order to support NATO’s three core tasks, at the Joint Operational level, as directed by SACEUR.

The Logistics Information Management Section (LIM) provides analyses, strategic advice and recommendations in the area of development, implementation and governance of logistic capabilities and functions comprising of Logistics Information Management (LIM) and Logistics Information Systems (LIS). It identifies, defines and develops operational requirements related to LIM and LIS (including LOGSuite, MEDSuite and MILENGSuite elements). It also coordinates all round (DOTMLPFI) governance for ‘In service Life’ period of deployed NATO LIS lifecycle and manages the J4 Support Information Management (SIM) Network embedded across ACO HQs.

Principal Duties

The incumbent’s duties are:

a) Assists the Officer of Primary Responsibility (OPR) in development of operational requirements development for information systems supporting ACO Logistic, Medical and Military Engineering stakeholders’ roles in Enablement on behalf of the NATO body.

b) Assists the OPR in the effective execution of relevant general Support[1] Information Management (SIM) Function related to the Enablement related Roles, Responsibilities and Authorities of the NATO body, including:

• Develop / Implement policy, doctrine, procedures and plans, capabilities.
• Identify SIM policy requirements and implement solutions.
• Liaise with expert communities (Logistic, Engineering and Medical) of the NATO body to continuously facilitate the development of requirements, system development, implementation and change management of Support Information Management solutions and systems
• Provide SIM functional advice / support in support to NATO / national planning
• Support to Boards, WGs, Committees etc.
• Support to Training and Exercises.
• Knowledge Management.

c) Assists the OPR in effective execution of Enablement Support Services (ESS) development related to the Enablement related Roles, Responsibilities and Authorities of the NATO body, including:

• Establish and Run ESS non-materiel project in order to provide DOT_LPFI adaptations in support to ESS.
• ESS Users and Operational Acceptance (U&OAC) Criteria Development
• Oversee U&OAC Trials Process.
• Concept of Operations (CONOPS) and Implementation Plan (IMPLAN) development (DOTMLPFI).

d) Assists the OPR in effective execution of ESS Transition Management related to the Enablement Roles, Responsibilities and Authorities of the NATO body, including:

• IMPLAN Development (DOTMLPFI)
• Change Management / Project Acceptance.
• Data Migration.
• Manage NCS / NFS / National Transition.
• Coordinate SME’s user groups with developers.

e) Assists the OPR in effective execution of extra duties directly related to the Enablement related Roles, Responsibilities and Authorities of the NATO body, involving:

• NATO Digital Enterprise Transformation.
• Next Generation Modelling & Simulation.
• Federated Mission Networking.

Committee Participation:

• Support Information Management Tiger Team WG- Contributor.
• Bi-SC LOGREP WG – Contributor.

Special Requirements and Additional Duties

The employee may be required to perform a similar range of duties elsewhere within the organisation at the same grade without there being any change to the contract.

The incumbent may be required to undertake deployments in support of military operations and exercises, and/or TDY assignments, both within and without NATO boundaries. Such operational deployment may exceed 30 days duration up to 183 days in any period of 547 days, and may be on short notice. For NATO International Civilian Staff, acceptance of an employment contract linked to this post constitutes agreement to deploy in excess of 30 days if required.

The incumbent may be required to undertake TDY assignments both within and without NATO’s boundaries and be willing to work unsocial hours.

The work is normally performed in a Normal NATO office working environment.

Essential Qualifications

a. Professional/Experience

1. Minimum of 2 years of experience in information management including the overall governance of how all types of information, structured and unstructured, whether produced internally or externally, that are used to support decision-making, business processes and digital services.

2. Minimum of 2 years of experience in project management including management of projects, typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality.

b. Education/Training

University Degree in logistics, transport, library, information science, management information systems, computer science or related discipline and 2 years function related experience, or Higher Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 4 years post related experience.

c. Language

English – SLP 3333 (Listening, Speaking, Reading and Writing).

Desirable Qualifications

a. Professional Experience

1) Experience in managing enterprise level logistics and CIS projects.

2) Experience in coordination of workflow.

3) Experience in project related teamwork.

b. Education/Training

Project Management Training/Courses (i.e. PMP®, PRINCE2®, others).

Attributes/Competencies

• Personal Attributes: The incumbent will need to display a high degree of professionalism, technical expertise, organisational, coordination and communication skills in the performance of his/her duties. The rapidly changing NATO operational environment and constrained resource situation creates a requirement to solve numerous complex problems and challenges, which shall require the incumbent to draw upon a comprehensive ability to reason, analyse, act with persuasion and diplomacy. The post requires a self-starter, analytical skills, conceptual thinker and problem-solving abilities. Team worker. Interpersonal skills. Must impact/ influence activities within the various stakeholders’ organization. Able to work in a multilateral environment.
• Professional Contacts: Required to develop relationship with a variety of NATO commands, entities, and nations.
• Contribution to Objectives: In close relation with the NATO Digital Enterprise Transformation targets incumbent will ensure the success of development and implementation of new modern and capable information systems in support of processes Logistics, Medical and Military Engineering communities to enable:
• More capable and interoperable joint logistics, medical and military engineering functional tools in support of NATO Forces.
• Optimized C2 of Logistics, Engineering and Medical Support.
• Improved deployability of NATO forces.
• Enhanced sustainability of NATO forces.
• Enabling improved and enhanced planning and C3 for logistics, medical and MILENG support to operations.

Contract

The successful candidate will fill this post as a Project Related NATO International Civilian (PLN) with a three-year definite duration contract within the NATO 2030 Agenda. On expiry of this term, the PLN will be deleted or absorbed into the ceiling pending approval or will exceptionally be considered for extension.

The salary will be the basic entry-level monthly salary defined by the NATO Grade of the post, which may be augmented by allowances based on the selected staff member’s eligibility, and which is subject to the withholding of approximately 20% for pension and medical insurance contributions.

NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement, and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations.

Building integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency, and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work.

Applicants who prove to be competent for the post but who are not successful in this competition may be offered an appointment in another post of a similar nature, which might become vacant in the near future, albeit at the same or lower grade, provided they meet the necessary requirements.

ADDITIONAL INFORMATION

Applications are to be submitted using NATO Talent Acquisition Platform (NTAP) (https://nato.taleo.net/careersection/2/jobsearch.ftl?lang-en) Applications submitted by other means (e.g. mail, e-mail, fax, etc) are not accepted.

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Application Process

NTAP allows adding attachments. A copy of the qualification/certificate covering the highest level of education required by the job description must be provided as an attachment.

Essential information must be included in the application form. Particular attention should be given to Education and Experience section of the application form. The application should be in English.

Shortlisted candidates will be requested to provide original documentary evidence and a set of copies supporting statements in their applications.

After submitting your application, you will receive an acknowledgement of receipt of your application.

Remarks:

A) Only nationals from the 32 NATO member states can apply for vacancies at SHAPE.

B) Applications are automatically acknowledged within one working day after submission. In the absence of an acknowledgement please make sure the submission process is completed, or, re-submit the application.

C) All candidates will receive an answer indicating the outcome of their application.

D) NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate

[1] “Support” encompass Logistics, MILENG and Medical communities.

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