Senior Strategic Communications Specialist

Division or Field Office:

Office of HR & Corporate Services

Department of Position: Strategic Communications Dept 

Work from:

Home Office, Erie PA Salary Range:

$67,958.00 – $108,556.00 *

salary range is for this level and may vary based on actual level of role hired for

• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Plans and manages projects of moderate to high complexity and confidentiality. Ensures results contribute business value and align with strategy. Provides strategic guidance and support to business areas. Responsible for activities/projects related to one or more of the following communications functions or disciplines: communications consulting for large product/business line or staffing area/strategic initiative, investor relations, crisis communication, external communication, media relations, executive and leader communication, employee and benefits communication, agent communication, customer communication, business/cultural events, brand and culture development, publications and digital content/channel development.

• This role will support communications projects of low- to medium-sensitivity for the CEO and collaborate with the Executive Communications Consultants in their support of the Executive Council.

Duties and Responsibilities

• Identifies moderate to highly complex communication needs and opportunities and recommend effective solutions.
• Determines objectives and scope for assigned projects and develops project plans including expenses, tasks, deliverables, resources, assignments, and dependencies. Consults on change management impacts and recommends appropriate action. Works with business and support areas to coordinate tasks as required. Monitors and communicates progress; revises plan as necessary.
• Plans, creates and/or produces communications materials to implement strategies, or support corporate objectives.
• Develops and maintains communication materials, according to business and product development needs. Coordinates activities involved in the preparation of communication materials. Consults with internal/external organizations to develop and implement plans.
• Evaluates effectiveness of communications programs. Performs in-depth research and analysis related to assigned projects and issues. Tracks, measures and reports on the impact of communications plans. Implements changes as appropriate.
• Develops short- and long-term communication objectives.
• Develops and coordinates concepts, materials preparation and channels.

The first four duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities

• Values Diversity
• Nimble Learning
• Self-Development
• Collaborates
• Information Management Skills
• Customer Focus
• Cultivates Innovation
• Job-Specific Knowledge
• Instills Trust
• Optimizes Work Processes
• Ensures Accountability
• Decision Quality

Qualifications

Minimum Educational and Experience Requirements 

• Bachelor’s degree in marketing, communications, organizational leadership or business, or a related field and five years’ experience in marketing, communications, or related field, including at least five years’ experience leading projects, required; or
• Associate’s degree in marketing, communications, organizational leadership or business and seven years’ experience in marketing, communications, or related field, including at least five years’ experience leading projects, required; or
• High school diploma or GED and nine years’ experience in marketing, communications, or related field, including at least five years’ experience leading projects, required.

Additional Experience

• In-depth knowledge of marketing and communications concepts and processes, current research and trends, project management processes, organizational change management concepts required.

Designations and/or Licenses

• General Insurance certification, related designation, preferred.

Physical Requirements

• Climbing/accessing heights; Rarely
• Driving; Rarely
• Lifting/Moving 0-20 lbs; Occasional (<20%)
• Lifting/Moving 20-50 lbs; Occasional (<20%)
• Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%)
• Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
• Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

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