DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

SENIOR SYSTEMS ADMINISTRATOR

Job Location:

Division of Technology Services (DTS)

1400 West Washington Street, Phoenix, Arizona 85007

Posting Details:

Salary: $85,500 – $100,744

Grade: 25

Closing Date: July 23, 2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Technology Services (DTS) is seeking an experienced and highly motivated individual to join our information technology (IT) team as a Senior Systems Administrator. This position is part of a team of highly skilled technology-driven individuals. The primary responsibility of the Senior Systems Administrator will be installing and configuring multiple software applications such as SmartComm, Informatica, lnRule, Checkmarx, Web Inspect, and SonarQube on Windows and Linux. Other tasks will include access control, user management, security, and troubleshooting issues. This position is also responsible for performing On-Call after-hours support when needed.

This position may offer the ability to work remotely, within Arizona, based upon the department’s business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Essential Duties and Responsibilities include, but are not limited to:

• Install, monitor, and direct proactive and reactive computer network defense measures to ensure the availability, integrity, confidentiality, and reliability of systems.
• Install, update, and troubleshoot SmartComm, Informatica, Web Inspect, SonarQube, Checkmarx, and lnRule.
• Conduct daily traffic analysis, identify and characterize incidents, generate incident reports, and investigate suspicious network activity.
• Proactively solve complex problems.
• Create and maintain system documentation.
• Other duties as assigned, as related to the position.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Considerable working knowledge of various infrastructure technologies and in-house developed applications utilized in the enterprise.
• SmartComm, Informatica, lnRule, SonarQube, or Checkmarx.
• Windows and Linux Operating Systems.

Skills In:

• Proficiency in managing Windows and Linux operating systems.
• Understanding networking concepts, protocols, and configurations, including TCP/IP, DNS, DHCP, and VPNs.
• Strong customer service skills.

Ability to:

• Evaluate and test emerging technologies.
• Install and repair PC hardware and software.
• Perform advanced design, maintenance, and repair of servers.
• Synthesize feedback and adjust plans accordingly.
• Develop and write technical documentation.
• Build strong relationships inside and outside the organization.

Selective Preference(s):

The ideal candidate for this position will have:

• Master’s Degree or Bachelor’s degree plus 10 or more years of experience in systems administration.
• Proficiency with Software Development Life Cycle (SDLC).
• Extensive experience with complex traffic analysis, identifying and characterizing incidents, generating incident reports, and investigating suspicious network activity.

Pre-Employment Requirements:

• Bachelor’s degree plus 5 or more years of experience in systems administration (or equivalent experience).
• Employee shall obtain and maintain a valid Level One fingerprint clearance card that meets DES requirements for a Level One card pursuant to Arizona Revised Statute 41-1969.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions regarding this career opportunity, please contact Alex Rivera at 480-910-0533 or AlejandroRivera@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-910-0533 or AlejandroRivera@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.

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