Senior Systems Administrator – International Scholarship Program
- Fixed term contract up to 30 June 2029
- Competitive Salary and flexible work options
- Friendly and supportive work environment
- Canberra based
About Palladium
Palladium is a global leader in the design, development, and delivery of Positive Impact – the intentional creation of enduring social, climate and economic value. We work with governments, businesses, and investors to help solve the world’s most pressing challenges. With a team of more than 4,000 employees operating in 90-plus countries and a global network of over 35,000 experts, we help improve economies, societies, the environment, and, most importantly, people’s lives.
The program
The Australia Awards Global Support Mechanism (AAGSM) is a new initiative designed to enhance the Department of Foreign Affairs and Trade’s (DFAT) international scholarship program delivery by providing operational, technical and analytical services. The AAGSM consists of the Program Support Unit (PSU) – responsible for operational and technical services to DFA T and the scholarship delivery network, and the Research and Analytical Support Unit (RASU) – responsible for analytical and research services for international scholarship programs. Palladium delivers the AAGSM PSU and cooperates with DFAT to ensure effective functioning with the RASU.
The role
As Senior Systems Administrator, you will be responsible for scholarship, grant and knowledge management IT systems support to the PSU and scholarship delivery network. You will work closely with other senior staff members to ensure a high level of service delivery, cross training and support to stakeholders.
Under the dynamic guidance of the Deputy Team Leader, Operations, you’ll play a pivotal role in leading and enhancing the collaboration between AAGSM PSU and DFAT systems contacts. Your leadership will ensure seamless reporting on system issues, drive the systems improvement pipeline, and coordinate clear, effective communications regarding any system issues or outages.
Managing the oversight of the acquisition, storage, retrieval and analysis of data, you will ensure the protection of that data and information. You will oversee the maintenance, improve and uplift the databases used to collect and store data from awardees, business activity and business records, ensuring the information is secure and accessible. You will ensure PSU business IT systems support efficient service delivery.
You will work as part of a highly experienced, solutions-focused operations team, leading the business and management information systems approach, including the technical interface with DFAT, to provide exemplary support across the function.
It is a requirement of the position that the incumbent holds a NV1 security clearance. If you do not have the clearance, the program will support you to obtain this.
About you
As an experienced IT professional, you will lead the optimisation of our business and management information systems, ensuring that they meet the evolving needs of our clients and drive business success. You will bring:
- Tertiary qualifications in a relevant discipline such as Information Technology or business administration or; an equivalent combination of relevant experience and/or education.
- Expert knowledge of computer hardware, software, protocols and systems, including a deep understanding of data security policies and procedures.
- Experience developing, monitoring and improving business support tools and procedures to ensure effective and efficient service delivery to a high standard.
- Experience in a leadership capacity managing large-scale systems and databases.
- Excellent interpersonal and communication skills with diverse stakeholders in a multi-cultural environment including advanced skills in problem resolution and project management.
- Ability to communicate complex information to team members and other stakeholders.
- Excellent organisational skills and attention to detail with the ability to prioritise tasks and meet deadlines.
To Apply
Please submit your application online, including your CV and brief cover letter (maximum 2 pages), outlining your suitability in line with the requirements of the position.
Established working rights required for suitable candidates, there is no visa sponsorship or relocation support available.
For further information please email HR.AAGSM@thepalladiumgroup.com
Closing date: Thursday 3 April 2025, 11.59pm AEST
Equity, Diversity & Inclusion – Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.
Safeguarding – We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are fr ee from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
How to apply
https://www.aplitrak.com/?adid=a2F0aGVyaW5lLmRlYWsuNDUwMzIuMzgzMEBwYWxsYWRpdW0uYXBsaXRyYWsuY29t