Senior Technical Consultant (Commerce Technology)

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Senior Technical Consultant needed to join our team on a permanent basis, here at VML Enterprise Solutions.

The opportunity:

As a Senior Tech Consultant, you’ll be a pivotal member of our consulting team, combining technical expertise with client-facing acumen. Your background in solution architecture will be essential as you lead digital transformation projects, from eCommerce architectures to cloud-native solutions. You will be instrumental in delivering technology vision, guiding clients through technical design through to delivery, and helping shape high-quality digital solutions for some of the world’s largest brands.

What you’ll be doing:

The role is varied and typically includes working with clients in the following areas:

• Pre-sales consultancy
• Architectural roadmaps
• Architecture strategies
• Identifying solutions for new initiatives
• Legacy migrations
• Performing architecture reviews and providing recommendations

Pre-sales Technical Leadership: Drive the technology and architecture element of pre-sales engagements covering strategy, estimated costs, key trade-offs and client-facing discussions. Ability to sell the benefits of our services.

Architectural Leadership: Develop and maintain solution architectures for complex, large-scale enterprise projects, focusing on experience, eCommerce and digital transformation.

Client Engagement: Cultivate and manage relationships with key client stakeholders responsible for IT and digital strategy, acting as a trusted advisor in digital transformation.

Design Workshops: Lead and orchestrate design workshops to translate business needs and strategies into underlying capabilities and actionable technical solutions.

Roadmaps and Strategy: Define architectural roadmaps and strategies for new initiatives, legacy migrations, and digital platform transformations.

Solution Communication: Document and communicate the architectural vision to diverse audiences, ensuring alignment across stakeholders and teams.

Consulting Excellence: Provide world-class consulting advice, delivering best-in-class digital solutions that address client needs and enable digital growth.

Collaborative Approach: Work closely with internal solution architects, technical teams, and technology strategists business consultants to ensure cohesive project delivery and alignment with strategic goals.

What we want from you:

• Technical Expertise: Strong understanding of digital marketing and eCommerce solutions, including SaaS platforms, ERP, CDP, CRM, PIM, middleware, and API gateways.
• Client-Centric Mindset: Strong client engagement skills, with the ability to translate complex technical concepts into business value for executive stakeholders. Ability to showcase our services above the competition.
• Pre-sales -Demonstrated experience in successful pre-sales technical consultancy across diverse client portfolios.
• Cloud Knowledge: Proficiency with public cloud platforms (e.g., AWS, Azure) and a strong advocate for cloud-native solutions.
• Architectural Skillset: Expertise in designing robust and scalable digital solutions; experience with distributed eCommerce architectures is essential.
• Communication Mastery: Exceptional presentation and documentation skills, able to convey architectural strategies clearly across all business levels.
• Problem-Solving Orientation: Capable of making and justifying critical architectural decisions with a pragmatic approach when needed.
• Collaborative Spirit: Ability to work across teams, fostering relationships with solution architects, technical specialists, and business consultants.

If you know some of this, even better:

• Cloud Platform Practitioner and Solution Architecture certifications.
• Experience with composable commerce / MACH ecosystems, their benefits, and their challenges.
• Knowledge of the application of AI across a wide range of eCommerce use-cases, including patterns and technologies

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including hybrid working that works for everyone, a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution’s culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID #LI-JS1

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

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