Serv Dept Clerk (CMD-502) (1294)

Scope of Work:

Primary Job Responsibilities:

• Work with Management on opening, maintaining and closing Service Dept. work orders.
• Assist in answering customer phone calls before directing call to techs or Management.
• Assist in all phases of the Service Dept. Trend Payroll System.
• Ability to purchase parts and supplies for shop and handle themselves in a professional manner.
• File and maintain Service Dept. records.

Secondary Job Responsibilities:

• Promote good welfare among the company and its’ divisions.
• Perform other duties as assigned.

Working Conditions:

• Typical hours of work Monday through Friday; 8:00 a.m. to 5:00 p.m.
• Weekend hours as necessary.
• Office and shop work area.

Minimum Qualifications:

• Must have 1 year(s) previous experience.
• G.E.D. or High School Diploma.

Requirements: Skills, Knowledge and Abilities (SKA’s)

• Must have a working knowledge of the above titled position and how it relates to the overall
• business and its’ objectives.
• Must be computer literate, a Windows based environment preferred. (MS Word, Excel, and
• Outlook).
• Must have the ability to effectively operate fax, printer, copier, and telephone system.