Service Charge Officer

Job title:

Service Charge Officer

Company

Camden Council

Job description

Salary: £40,911Grade: Level 3 Zone 2Location: 5 Pancras Square N1C 4AGContract Type: PermanentHours: Full TimeClosing Date: Sunday 30^th March 2025 23:55About CamdenCamden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.What You’ll Be DoingAs a key member of the Service Charge Team within Home Ownership, you will play a vital role in the calculation and billing of Leaseholder Service Charges, ensuring both estimates and actuals are processed accurately and efficiently. Reporting to the Service Charge Team Leader, you’ll balance a varied workload to meet performance targets, working proactively to resolve cost disputes and support income collection. Collaboration with Housing, Repairs, and the Leasehold Income Team will be essential as you deliver a relational, person-centred service to leaseholders.To view the Job Profile, please click HERE or copy and paste the below URL into your browser: http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10882563/file/document?inlineAll About YouTo find out more about what it is like to work at Camden, meet some of our People by visiting ‘www.camdenjobs.co.uk/our-stories’.We are seeking someone passionate about making Camden a better place to live and work, with a strong focus on delivering services that prioritise residents’ needs. You will be proactive in resolving issues early and ensuring services are accessible, transparent, and tailored to meet the diverse needs of the community. With a caring and empathetic approach, you’ll always have residents’ best interests at heart. As a collaborative team player, you will work closely with colleagues and external partners to ensure that no one is left behind, and that everyone can call Camden home.Find out more at our Recruitment Open Day
If you’d like to learn more about this role, along with other exciting housing opportunities at Camden, we’d love to meet you at our Recruitment Open Day. This is a fantastic chance to hear about the roles available, meet some of the team, and ask questions about working in housing at Camden.Book your place at the recruitment open day here.We’re passionate about building a better Camden, and our housing services are at the heart of that mission. To learn more about the exciting work we’re doing and why now is the perfect time to join us, watch our video here.What We OfferAt Camden, you’ll receive a host of benefits including:

• 27 days annual leave for new starters, rising to 31 days after 5 years
• Local Government Pension Scheme
• Flexible working opportunities;
• Interest free loans
• Access to our incredible staff networks
• Career development and training
• Wellbeing support and activities

Visit ‘www.camdenjobs.co.uk/staff-benefits’ for more details.Inclusion and DiversityWe want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit https://www.camdenjobs.co.uk/inclusion-and-diversityAnonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.Asking for AdjustmentsCamden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG,

Expected salary

£40911 per year

Location

London

Job date

Sun, 16 Mar 2025 06:20:33 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobs-near-me.eu) you saw this job posting.