Service Coordinator

ASSA ABLOY Entrance Systems, Pedestrian Door Solutions is seeking candidates for an Inside Sales Support representative. This position will report to the VP of Sales.

ASSA ABLOY Entrance Systems is a leading supplier of entrance automation solutions for efficient flow of goods and people. We offer complete pedestrian, industrial and high-performance door solutions. We provide a wide number of products and services to a global clientele in more than 100 countries. ASSA ABLOY Entrance Systems is a division within ASSA ABLOY.

This is an opportunity for a sales-minded professional to work and support Sales Management and District outside Sales teams to grow local district orders and service. 

Responsibilities:

• Inside Sales Analysts are responsible for supporting all aspects of Account Sales and will handle a large % of day-to-day activity.
• Canvass Dodge reports, follow-up on leads, canvass government and local websites for automatic door construction projects in bidding or design phases.
• Responsible for account analysis, data base and portal management, follow up and feedback with customers and external sales will be an important component to job position requirements.
• Review project parameters including PDS product type, customer segment, market segment, project specifications, local market strategy and other pertinent criteria.
• Collaborate with Architecture and Contract Sales Groups to maximize synergies between departments.
• Prepare accurate quotations and change orders based on performing a detailed analysis of Architectural Specifications, Drawings and Addendums.
• Assist outside sales representatives with customer contact, appointment setting and follow up.
• Liaise with Operations in forming RFI’s and other communications critical to protecting profitability and operational efficiency on behalf of the Sales Team.
• Develop and run project completion reports, create month-end sales material and develop other statistics that charts project planning and flow.
• Sales support through collaboration with Operations Team and communication with clients.
• Submit documentation to support new customer leads, support field personnel in quoting and support in drawing and specification submittals.
• Develop a strong working knowledge of internal quoting systems, including CRM systems.
• Some measurements on actual jobsites may be required.

The successful candidate minimum requirements:

• must possess the ability to present as a professional with excellent communication skills and an intense desire to learn the pedestrian entrance automation business.
• Possess a minimum of 2-3 years’ experience in Sales and/or Construction Project Management.
• Develop a broad understanding of AAES PDS internal processes.
• This position demands a results-oriented approach coupled with high-energy, positive attitude, great organizational skills, reliability and discipline.
• Computer minimums are: Word, Excel, Outlook and Power Point with intermediate to advanced level knowledge of Excel and PowerPoint.
• High School Diploma and College Diploma (required) BA or BS (an asset).
• Certified Project Management Certificate an asset.
• AAADM Certification an asset.

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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