Service Specialist II

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You were meant for Hopkins. Johns Hopkins Home Care Group is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential.

What Awaits You?

• Career growth and development
• Diverse and collaborative working environment
• Paid Time Off
• Affordable and comprehensive benefits package

Location:

Johns Hopkins Home Care Group, Holabird Ave., Baltimore, MD

Full Time (40 hours)/Weekends Required

Evening Shift

position Summary:

• The Service Specialist II is responsible for performing all tasks related to specific position in a timely manner and meeting or exceeding supervisor’s communicated expectations.
• Responsible for the delivery and/or pick up of medical equipment, supplies or pharmaceuticals to patients’ homes or places of discharge.
• Will ensure completion of all applicable paperwork is accurate, legible and meets all regulatory requirements.
• Delivers exceptional customer service to all internal & external customers.
• Performs distribution service and warehouse duties according to the policies and procedures of Johns Hopkins Pharmaquip.
• Maintains a safe work environment, including all aspects of maintaining the fleet vehicles.

Minimum Qualifications:

education:

• High School Diploma or Equivalent required

experience:

• Six (6) months of home care or DME experience preferred.

Required Licensure, Certification, etc.:

• Current, valid drivers license with no points.

Important Notices:

***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range: Minimum 16.34/hour – Maximum 26.94/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.