Service Technician III

At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including:

• Sign-On Bonus For Experienced Technicians
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing education
• Industry Certification
• 401k& Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

Job Overview:

The Service Technician III – Master CFESA provides maintenance and repair of commercial cooking equipment and or commercial HVAC/R equipment and demonstrates the ability to lead, mentor, train, and lead other team members.
The incumbent is trained in at least two skill sets, maintains a high level of productivity, and currently holds three of the four CFESA certifications and is assigned to the on-call roster.

Service Technician III Primary Responsibilities:

• Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
• Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
• Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
• Communicate professionally with customer regarding required repairs and status.
• Use proper tools for repair, including hand tools and power tools.
• Monitor truck stock to insure required parts are stocked on vehicle.
• Maintain service vehicle, tools and uniforms.
• Work independently with daily supervision.
• Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.
• Obtain correct part numbers through branch parts person.
• Collect payment on COD jobs.
• Contribute positively to branch targets for response time and first time fix rates.
• Participates in available training to increase skill and knowledge.
• Performs other duties as required.

Qualifications:

• Must be at least 18 years of age.
• Valid Driver’s license and driving record that aligns with our safety standards.
• Completion of a satisfactory background check and drug screen is required.
• 1 Year of applicable experience.
• Driving record under auto liability insurance guidelines.
• CFESA Master Technician with three of the four CFESA certifications.

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.