Shared Services Administrator [Payables and COOM]

Shared Services Administrator [Payables and COOM]

Location

Manchester, GB

Department Name

Route ServicesAbout Network Rail

Join Network Rail – Where People and Connections Matter

At Network Rail, we’re dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you’re not just part of a team – you’re part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.

We’re committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we’ll do everything we can to accommodate any needs throughout the recruitment process.

If you’re ready to make a real difference, we’d love to hear from you!

Brief Description

Network Rail’s Shared Services team are looking for a Shared Services Administrator to join Accounts Payable team on a Fixed Term Contract until January 2026. 

Our Shared Services team deliver specialist processes that have a direct impact on the performance of Network Rail, our customers, and suppliers. These services include payroll, recruitment and onboarding, payables, receivables, financial accounting, reporting, controls and compliance, and helpdesk support.

About the role (External)

Hours: Full time 35hrs per week

Contract Type: Fixed Term Contract 

Closing Date: Tuesday 4th March 2025 

Location: Manchester

We offer excellent benefits, including:

???? Generous annual leave (28 days plus bank holidays), with the option to buy/sell days.

✨ Pension schemes

???? Flexible/hybrid working arrangements.

???? 75% subsidy on rail and underground season tickets.

???? Up to 75% off leisure travel for you and your family (subject to terms and conditions)

????️ Interest-free travel loan for train and car park season tickets.

???? Discounts at stations with your Network Rail pass.

????️ Volunteer leave to make a positive impact

❤ Healthcare Scheme, GymPass discounts, Cycle to work plus more.

???? We offer generous maternity and adoption leave to support our employees during significant life moments 

What will you be doing?

This role is responsible for the administration in the shared service centre, assisting in the delivery of local key performance indicators and service level agreements within Network Rail Shared Services in accordance with statutory, regulatory, contractual, customs & excise and group policy and regulations.

Main Responsibilities 

• Deliver a right first time administration service within your team.
• Deliver quality administrative outputs to prevent rework. Deliver the compliance to the administration of internal processes. 
• Consistently apply administration duties within your function. 
• Take personal ownership for the activities allocated, be aware of related measures and work with others to achieve these key performance indicators within your shared service team.
• Undertake administrative tasks and certify that the team has adequate support to undertake other duties.
• Update and maintain information held within the shared service centre, certify that when updating records on databases that the information you are entering is up to date and accurate. 
• Operate within the pre-agreed control framework, demonstrate a control mind set. 
• Continually review the local framework for adherence, where gaps are identified take personal ownership to define.
• Socialise and embed improvements within shared services. Work with all parties to reduce risk and the cost of control within your team and the wider centre. 
• Develop / continually improve relations with key stakeholders, play your part in embedding a customer centric culture where all team members consider the impact on customers and their future requirements.
• Support the Network Rail better day everyday initiative by highlighting areas of potential improvement at the daily / weekly focus groups. 
• Work with others to support a culture of operational responsibility where individuals, take personal ownership for delivery.

Essential skills & experience required: 

• Exceptional customer focus/engagement 
• Proven administrative / analytical skills.
• Experience of delivering continuous improvement
• Excellent communication skills

Desirable skills & experience required: 

• Occupational knowledge of subject areas
• Processing high volume activity
• ORACLE eBusiness Suite experience
• Basic Microsoft Excel experience

How to apply (External)

Salary: Band 6 – Salary £22,932

Closing date: Tuesday 4th March – Late applications will not be accepted.

Click apply now to apply.

This is a fixed term opportunity ending in January 2026. 

You can visit Evenbreaks Career Hive for advice on accessibility support if you’re unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.

Network Rail Benefits – To find out about what benefits we offer, click here

All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information

• Some of our roles require face to face Drugs & Alcohol testing. Further details will be shared with you as part of your formal offer.****

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