Shared Services Administrator

Shared Services Administrator

Location

Manchester, GB

Department Name

EM HRSS (348103) G5

About Network Rail

Join Network Rail – Where People and Connections Matter

At Network Rail, we’re dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you’re not just part of a team – you’re part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.

We’re committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we’ll do everything we can to accommodate any needs throughout the recruitment process.

If you’re ready to make a real difference, we’d love to hear from you!

Brief Description

Network Rail’s Shared Services team are looking for a Shared Services Administrator to join our Shared Services team in Data Changes on a Fixed Term Contract for 6 months.

About the role (External)

Our Shared Services team delivers specialist processes that have a direct impact on the performance of Network Rail, our customers, and suppliers. These services include payroll, recruitment and onboarding, payables, receivables, financial accounting, reporting, controls and compliance, and helpdesk support.

Job Title: Shared Services Administrator [Data Changes]

Salary Band: Band 6 £22,932.00

Hours: Full time – 35 hours per week

Contract Type: 6-month Fixed Term Contract with hybrid working opportunities 2-3 days a week.

Location: Manchester

Closing Date: Monday 28th April – late applications will not be accepted.

Please note: this role has the potential to become permanent.

What will you be doing?

This role is responsible for the administration of data changes in the shared service centre, assisting in the delivery of local key performance indicators and service level agreements within Network Rail Shared Services in accordance with statutory, regulatory, contractual, customs & excise, and group policies and regulations.

Please see the attached job description for further details.

Main Responsibilities

• Deliver a right-first-time administration service focused on data changes which include setting up new starters, leavers, and promotions to ensure employees are paid correctly and accurately.
• Ensure quality administrative outputs to prevent rework and ensure data compliance, ensuring employees are paid correctly in line with their terms and conditions.
• Consistently apply administrative duties, particularly related updates regarding amendments to an employee’s record and changes to employee’s personal information
• Take personal ownership for activities allocated, be aware of related measures, and work with others to achieve team key performance indicators.
• Operate within the pre-agreed control framework, consistently reviewing for adherence and implementing improvements where necessary.
• Develop and continually improve relationships with key stakeholders, ensuring a customer-centric approach.
• Support the Network Rail Better Day Everyday initiative by identifying areas of potential improvement at the daily & weekly focus groups.
• Foster a culture of operational responsibility, promoting personal ownership for delivery.

What would the ideal candidate have?

• Confidence and proficiency with Excel.
• Exceptional customer focus/engagement.
• Proven administrative and analytical skills.
• Experience of delivering continuous improvement.
• Excellent communication skills.

What could set you apart?

• Occupational knowledge of subject areas
• Working towards or educated to degree level or equivalent.
• Processing high volume activity
• ORACLE eBusiness Suite experience

Network Rail offer excellent benefits, including:

???? Generous annual leave (28 days plus bank holidays), with the option to buy/sell days.

✨ Pension schemes.

???? Flexible/hybrid working arrangements.

???? 75% subsidy on rail and underground season tickets.

???? Up to 75% off leisure travel for you and your family (subject to terms and conditions).

????️ Interest-free travel loan for train and car park season tickets.

???? Discounts at stations with your Network Rail pass.

????️ Volunteer leave to make a positive impact.

❤ Healthcare Scheme, GymPass discounts, Cycle to work plus more.

???? Generous maternity and adoption leave to support our employees during significant life moments.

How to apply (External)

Salary: Band 6 – £22,932.00

Closing date: Monday 28th April. – Late applications will not be accepted.

Click apply now to apply.

This is a fixed term opportunity with a 6 month duration. This role has the potential to become permanent.

You can visit Evenbreaks Career Hive for advice on accessibility support if you’re unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.

Network Rail Benefits – To find out about what benefits we offer, click here

All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information

• Some of our roles require face to face Drugs & Alcohol testing. Further details will be shared with you as part of your formal offer.****

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