Shift Supervisor – Unarmed Security

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

* Demonstrate and set example of excellence by adhering to all FCS uniform and grooming guidelines and procedures

* Adhere to and educate employees on above mentioned policies

* Effectively communicate with Account Manager regularly

* Ensure all required reporting and contract compliance requirements are met for assigned site

* Assure regular communication of issues or concerns with FCS assigned personnel and client

* Handle any escalated security issues or emergency situations appropriately

* Communicate staffing needs to the Account Manager

* Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, training, and recognition)

* Assure that employee grievances are heard and resolved (with help from Account Manager and/or HR team) and that personnel files are updated accurately and timely

* Assures communication of policies, company announcements and job openings is received and understood by all personnel

* Meet all contractual scheduled hours with a minimum of unbilled overtime

* Coordinate and conduct OTJ site specific training

* Ensure employees understand, read and know how to locate post assigned orders

* Manage uniforms, equipment and vehicles assigned to site

* Take a proactive approach in communicating with client and meeting their needs. Listen to issues, provide expertise and possible solutions. Ensure overall satisfaction

* Utilize Ehub for scheduling, billing and to produce reports (Scheduling Activity, invoice aging, compliance)

* Create, maintain and enhance a positive work environment

* Understand and communicate the FCS mission and embed it in site culture

* Attend all scheduled meetings for additional training and updates provided by Sr Leadership

High School Diploma or GED

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance