Shift Supervisor – Unarmed Security

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Job Skills / Requirements

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

* Demonstrate and set example of excellence by adhering to all FCS uniform and grooming guidelines and procedures

* Adhere to and educate employees on above mentioned policies

* Effectively communicate with Account Manager regularly

* Ensure all required reporting and contract compliance requirements are met for assigned site

* Assure regular communication of issues or concerns with FCS assigned personnel and client

* Handle any escalated security issues or emergency situations appropriately

* Communicate staffing needs to the Account Manager

* Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, training, and recognition)

* Assure that employee grievances are heard and resolved (with help from Account Manager and/or HR team) and that personnel files are updated accurately and timely

* Assures communication of policies, company announcements and job openings is received and understood by all personnel

* Meet all contractual scheduled hours with a minimum of unbilled overtime

* Coordinate and conduct OTJ site specific training

* Ensure employees understand, read and know how to locate post assigned orders

* Manage uniforms, equipment and vehicles assigned to site

* Take a proactive approach in communicating with client and meeting their needs. Listen to issues, provide expertise and possible solutions. Ensure overall satisfaction

* Utilize Ehub for scheduling, billing and to produce reports (Scheduling Activity, invoice aging, compliance)

* Create, maintain and enhance a positive work environment

* Understand and communicate the FCS mission and embed it in site culture

* Attend all scheduled meetings for additional training and updates provided by Sr Leadership

education Requirements (All)

High School Diploma or GED

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance

First Coast Security is an Equal Opportunity / Affirmative Action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce.

 

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