Shipping & Receiving Clerk – DIST (USA)

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Purpose of Role:

Facilitate prepackaged inbound and outbound traffic through accurate and timely coordination via warehouse management systems.

Key Areas of Accountability for Shipping Clerk/Attendant:

Primary responsibilities include:

  • Responds to driver requests for assistance by troubleshooting and providing solutions
  • Performs only arrival office operations associated with inbound movements
  • Collaborates with warehouse supervisor on space availability and coordination
  • Acts as a liaison with the gatehouse attendant, drivers, and operators
  • Distributes daily loading and unloading packets to the warehouse inspector
  • Provides driver outbound documentation on weight specific shipments
  • Communicates driver concerns to the Traffic Coordinator/Planner
  • Handles all inbound and outbound documentation requests
  • Transmits all outbound documentation via warehouse management system
  • Acts as the primary support for the gatehouse attendant
  • Fulfills entire gatehouse attendant functions during coverage
  • Handles export container interchanges
  • Other duties as assigned

Contacts:

  • Internal: Shipping, Customer Solutions, Transportation
  • External: Drivers, Carriers

Skills – Knowledge:

  • Excellent communication and customer service skills, both written and verbal
  • Great attention to detail
  • Proficiency in Microsoft Office Outlook with the aptitude to quickly learn and understand additional applications
  • Willingness to adapt and take charge in an evolving environment
  • Ability to maintain an elevated level of organization and prioritization
  • Strong phone etiquette and active listening skills
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
  • Proven ability to work well within a team and promote strong working relationships meanwhile, maintaining professional attitude and positive outlook
  • Capacity to produce a large quantity of error free work in a timely fashion

Special Role Requirements:

  • CAN-DO Attitude
  • Problem-solving Skills
  • Must possess excellent interpersonal skills
  • Innate sense of urgency that provides proactive and consistent work
  • Excellent Multitasking ability
  • Proactive, Approachable, and Accountable
  • Functional knowledge of a warehouse environment
  • Work well under pressure
  • Flexible / Adaptable
  • Able to efficiently work under minimal supervision
  • Minimum 1 year of experience in warehouse shipping

Physical Requirements:

  • Clerk: Work in a seated position for extended periods of time
  • Attendant: Work in a standing position for extended periods of time
  • Ability to work in a fast-paced environment

Location: Baytown, TX

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