Shipping & Receiving Clerk – DIST (USA)
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Purpose of Role:
Facilitate prepackaged inbound and outbound traffic through accurate and timely coordination via warehouse management systems.
Key Areas of Accountability for Shipping Clerk/Attendant:
Primary responsibilities include:
- Responds to driver requests for assistance by troubleshooting and providing solutions
- Performs only arrival office operations associated with inbound movements
- Collaborates with warehouse supervisor on space availability and coordination
- Acts as a liaison with the gatehouse attendant, drivers, and operators
- Distributes daily loading and unloading packets to the warehouse inspector
- Provides driver outbound documentation on weight specific shipments
- Communicates driver concerns to the Traffic Coordinator/Planner
- Handles all inbound and outbound documentation requests
- Transmits all outbound documentation via warehouse management system
- Acts as the primary support for the gatehouse attendant
- Fulfills entire gatehouse attendant functions during coverage
- Handles export container interchanges
- Other duties as assigned
Contacts:
- Internal: Shipping, Customer Solutions, Transportation
- External: Drivers, Carriers
Skills – Knowledge:
- Excellent communication and customer service skills, both written and verbal
- Great attention to detail
- Proficiency in Microsoft Office Outlook with the aptitude to quickly learn and understand additional applications
- Willingness to adapt and take charge in an evolving environment
- Ability to maintain an elevated level of organization and prioritization
- Strong phone etiquette and active listening skills
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
- Proven ability to work well within a team and promote strong working relationships meanwhile, maintaining professional attitude and positive outlook
- Capacity to produce a large quantity of error free work in a timely fashion
Special Role Requirements:
- CAN-DO Attitude
- Problem-solving Skills
- Must possess excellent interpersonal skills
- Innate sense of urgency that provides proactive and consistent work
- Excellent Multitasking ability
- Proactive, Approachable, and Accountable
- Functional knowledge of a warehouse environment
- Work well under pressure
- Flexible / Adaptable
- Able to efficiently work under minimal supervision
- Minimum 1 year of experience in warehouse shipping
Physical Requirements:
- Clerk: Work in a seated position for extended periods of time
- Attendant: Work in a standing position for extended periods of time
- Ability to work in a fast-paced environment
Location: Baytown, TX
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