Shipping & Receiving Supervisor

CORE RESPONSIBILITIES AND TASKS:

(1) Manage the operations of the shipping and receiving department and direct reports:

• Supervision, training, cross-training, and development of the shipping and receiving team, including the ability to outline and communicate responsibilities & expectations to direct reports. Assess performance, succession plan, manage time and overtime, make departmental salary and promotion recommendations, and ensures departmental education requirements and certifications are fulfilled.
• Manage all shipping operations including loading, unloading, sorting, and palletizing deliveries.
• Develop and implement continuous improvement plans and procedures that look to increase the optimal function of the shipping and receiving department; Makes recommendations for equipment upgrades.
• Supervise and track the receipt and delivery of packages, mail, and materials/supplies.
• Post office box management and related billing.
• Procurement of department supplies by preparing purchase orders, tracking inventory, verifying order accuracy, and assisting with the check request process.
• Maintain facilities storage; inventory deliveries including but not limited to janitorial consumables, office supplies, food service deliveries, MEP deliveries, merchandise store and special events deliveries.
• Maintain accurate delivery schedules and records.
• Responsible for scheduling service and retaining maintenance records for all department equipment and machinery, including tow motor, compactor, pallet jack, mail machine, mail tracking devices, etc.
• Maintains and updates the shipping and receiving room resource page on the company intranet.
• Maintain the order, safety, and cleanliness of the shipping and receiving room.
• Identify and resolve shipping and receiving discrepancies and mail routing/delivery issues.
• All other shipping & receiving duties as assigned.

(2) Work Cafés and Copy Rooms:

• Inventory, stock and supply work cafes and copy rooms based on established standards.
• Assign direct reports routes/floors for regular inventorying and stocking.
• Cultivate positive working relationships with department points of contact to establish sorting procedures and gain an understanding of business needs.

(3) Relationship Management:

• Manages the relationship and daily responsibilities with third party vendors related to shipping and receiving activities, including FedEx, UPS, DHL, USPS, Eptura, and contracted courier services.
• Assist Building Services management with budgetary matters for the shipping and receiving department. This includes gathering bids/proposals for work related to the shipping and receiving department and assisting in preparation of annual budget for HQ.
• Coordinate with other departments including but not limited to Cooperate Accounting and/or department Financial Analyst for departmental chargebacks.
• Partner with Corporate Safety to maintain standard operating procedures and ensure compliance.

(4) Move Requests:

• Helps to coordinate and assist with box move requests as needed. Move requests can be internal or to and from other Northeast Ohio Sherwin-Williams facilities.
• Partner with Space Planning team to update employee locations.
• Operate company-owned vehicles as required.

(5) Freight Elevators:

• Oversight of freight elevator operations. This includes 2 freight elevators and 1 freight dedicated to food service.
• Ensuring weight compliance when transporting.
• Operate elevator manually as needed.
• Report operational issues as needed.

(6) Technology Usage:

• Proper Usage and knowledge of the technology (hardware and software) required for daily job responsibilities, including but not limited to Workspace Management platform, Kronos, postage machine, and third-party shipping platforms (UPS, FedEx, USPS).

“Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.” 

FORMAL EDUCATION:

Required:

• High School Diploma or GED

Preferred:

• Associate’s Degree or higher

KNOWLEDGE & EXPERIENCE:

Required:

• 3 years of related experience supervising Shipping & Receiving department

Preferred:

• Knowledge about current Company operations
• Forklift operator certification
• Air Shipping / ICAO Regulations knowledge
• Hazardous Material background

TECHNICAL/SKILL REQUIREMENTS:

Required:

• Excellent attention to detail
• Strong organizational skills
• Problem solving capabilities
• Strong interpersonal, listening and speaking skills
• Strong written and verbal communication skills
• Ability to work cooperatively and effectively as part of a team
• Ability to multi-task and work well independently and under pressure in a fast-paced environment
• Ability to assist visitors in an approachable and welcoming manner
• Proficiency in Microsoft Office 365 (Outlook, Excel, Word, and Powerpoint)

TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)

• 0-5%

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! 

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

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