Small Business Portfolio Manager II – Exception Managed – Pittsfield, MA

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Division: Beacon Bank & Trust

Department: Small Business Admin

Reports to: Director of Small Business Banking & Commercial Compliance

Status: Non – Exempt

Pay Grade: 9

Salary Range: $25.00 – $43.51

Salary range updated 2/26/2026. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location: MA, NY, CT, RI, VT

Purpose/Objective:

Provides relationship management support to Small Business in monitoring and servicing an existing exceptions managed portfolio of loans. Continuously evaluates exceptions-based portfolio performance to maintain portfolio quality and risk rating accuracy. Interacts with customers as well as bank employees to address credit and deposit service-related matters in a satisfactory manner.

Key Accountabilities:

• Processes line renewals and maturing loans, annual reviews, modifications, extensions, releases, and assignments. 40%
• Collects required client and project financials and other information including, as appropriate, preparation of timely appraisal requests, completes environmental transaction assessments and monitoring any other items as necessary. 20%
• Assists with managing delinquency with the Special Assets Team. Monitoring overdrafts, score alerts, highline use of borrowers to carefully assign risk ratings. 15%
• Works with large portfolio of SBA loans to ensure following of SBA Policy and Procedure. Monthly review of proper line utilization. 15%
• Assumes additional responsibilities as requested. Assists other Portfolio Managers with training, mentoring, and team building. 10%
• Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one’s duties.

education:

• Associate degree in accounting, finance, economics or business administration preferred
• Continuing education in bank- related courses

Experience:

• 1+ years practical, related work experience
• 1+ years’ experience in credit analysis or risk underwriting in the banking industry

Skills & Knowledge:

• Ability to prioritize and work under pressure
• Demonstrated ability to execute
• Proficient in Microsoft Office including Word, Excel, PowerPoint, Outlook, etc.
• Computer skills including web-based searches
• Strong written/verbal communication skills
• Solid interpersonal skills

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description is subject to change at any time

Beacon Bank is an Equal Opportunity Employer – all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the Application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.