Social and Behavior Change Officer, NOB, Fixed-Term Appointment, Nairobi, Kenya Country Office #131178 (Open to Applicants with authorization to work in Kenya)

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, an advocate!

https://www.unicef.org/kenya/what-we-do

How can you make a difference? 

The Social and Behavior Change Officer reports to the SBC Manager close guidance and supervision. In close coordination with the Climate Change Task Force and Sectoral and Cross-Sectoral Specialists and Officers, contributes to/responsible for the design, management, monitoring and evaluation of evidence-based, inclusive and innovative SBC strategies in support of the country programme. 

Summary of key functions/accountabilities

1. Generate and utilize research, data, and evidence to inform the design, measurement, and monitoring of SBC programs and outcomes in climate change and emergency areas of work and to build the evidence base for SBC.  

• In collaboration with sectoral and cross-sectoral specialists, relevant government officers, and other UN/NGO partners, design, implement, and/or participate in SBC situation analyses and formative research that identify social and behavioral drivers. 
• Initiate, commission, manage, and/or utilize qualitative and quantitative research on social and behavioral drivers that include behavioral analysis, human-centered design, social listening, behavioral insights, participatory research, and/or RCT.  
• Support data collection, tracking, monitoring, and reporting SBC results and prepare syntheses of results. 
• Collate and summarize data, evidence, and trends for social and behavioral issues to inform evidence-based SBC strategies, plans, and activities. 
• Assist in the establishment of community feedback mechanisms and use feedback to inform community engagement and SBC actions for disaster preparedness, response, recovery, and resilience. Generate and use SBC evidence, data, and assessments for disaster preparedness, response, recovery, and resilience.  
• Contribute to terms of reference, research tools, frameworks, and protocols for generating evidence to inform SBC initiatives and apply tools, methodologies, and frameworks for data collection, tracking, monitoring reporting, and disseminating SBC results. 
• Conduct and/or participate in country programme monitoring and evaluation exercises and make recommendations on workplan revisions based on the results.

2. Design, plan, and implement SBC activities that are backed by social and behavioral evidence and strong engagement and participation mechanisms in both development and humanitarian contexts. 

• In collaboration/consultation with UNICEF sectoral and cross-sectoral specialists, relevant government officers, and other UN/NGO partners, provide technical and administrative support for the development, implementation, and monitoring of evidence-based SBC strategies and activities, in line with global standards and UNICEF priorities and approaches. 
• In collaboration/consultation with UNICEF sectoral and cross-sectoral colleagues and implementing partners, select appropriate SBC activities and platforms for engagement, ensuring quality and integration of the latest evidence and science-backed approaches. In this process, oversee coordination with SBC stakeholders and partners to align plans and activities. 
• Identify/propose actional evidence-based programme/strategy recommendations from current data, evidence, and trends for priority social and behavioral issues and ensure the integration of the latest innovative approaches and technology in SBC in programme approaches and advocate for their adoption among internal and external stakeholders. 
• Apply the above skills of designing, planning, implementing, and monitoring community engagement and SBC interventions in the context of humanitarian emergencies. 

3. Support the operationalization of SBC by advocating for SBC, mobilizing resources, coordinating across stakeholders, sectors, and teams, and building alliances and partnerships.

• Represent UNICEF’s interests in partnerships and manage the development of and progress against joint project agreements with relevant partners; represent the UNICEF CO and SBC Section in national and international level fora and among partners as relevant and necessary. 
• Collaborate with national, regional, and/or global partners to link and coordinate SBC approaches. 
• Cultivate resource mobilization opportunities and contribute to proposals, reports, and other materials to support resource mobilization. Contribute to mobilizing human resources for SBC, including staff, consultants, and external vendors.  
• Identify, recruit, and collaborate with consultants, vendors, and other technical experts to support the delivery of SBC activities. Plan, use, and track the use of resources and verify compliance with organizational guidelines and standards. 
• Contribute to financial planning, budget planning tracking, and financial management for SBC.  
• Advocate for the inclusion of community engagement and social and behavioral approaches in sectoral work plans based on active participation in sectoral programme planning and reviews and viable recommendations for the integration of SBC. Advocate internally and externally for integration of SBC in national systems, in the country programme, and sectoral plans. 
• Identify, disseminate, and adopt best practices and innovative approaches and technology in SBC, integrate them into programme approaches, and support SBC and sectoral teams in implementing them. 
• Coordinate with stakeholders and partners for the implementation of community engagement and SBC in humanitarian actions.

4. Promote continuous learning, strengthening, and scaling up in SBC for both development and humanitarian contexts through capacity building for UNICEF staff, partners, and implementers. 

• Identify, design, and/or organize SBC training materials and opportunities for staff and partners, including new approaches such as behavioural analysis, behavioural insights, human-centered design, social listening, and social accountability
  mechanisms.
• Use and adapt existing UNICEF learning resources, guidelines, and training materials to build SBC capacity among staff, implementing partners, and relevant government and non-government counterparts. 
• Contribute to the development and institutionalization of best practices, facilitate the exchange of experiences, and provide technical assistance for the uptake of new SBC methods and knowledge internally and externally. 
• Coordinate and provide inputs into SBC capacity assessments. 
• Identify and mobilize resources to support capacity development internally and externally and provide SBC technical support and capacity building to government counterparts.  
• Identify and contribute to the development of mechanisms to strengthen systems for community engagement in humanitarian contexts.  
• Develop and/or adapt capacity development tools and activities for humanitarian programming with a focus on preparedness, response, and recovery. 

To qualify as an advocate for every child you will have…

• Education: A university degree (Bachelor’s or higher) in a social and behavioral science, including sociology, anthropology, communication studies/communication for development, psychology, public health and/or related field is required. Master’s degree in public health is a strong asset.
• Work Experience: A minimum of two years of professional experience in one or more of the following areas is required: social development programme planning, communication for development or social and behaviour change, public advocacy or another related area. Relevant experience in a UN system agency or organization is considered an asset. 
• Language Requirements: Fluency in English and Swahili is required.  Knowledge of a local language is an asset. 

Desirables:

• Developing country work experience and/or familiarity with emergency.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships, (2) Demonstrates self-awareness and ethical awareness, (3) Drive to achieve results for impact, (4) Innovates and embraces change, (5) Manages ambiguity and complexity, (6) Thinks and acts strategically, (7) Works collaboratively with others.

Familiarize yourself with our competency framework and its different levels.

This position has been assessed as an elevated risk role for Child Safeguarding purposes as it is either a role with direct contact with children, a role that works directly with identifiable children’s data, a safeguarding response role, or an assessed risk role. Additional vetting and assessment for elevated risk roles in child safeguarding (potentially including additional criminal background checks) apply.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of measures to include a more diverse workforce, such as paid parental leave, time off for breastfeeding purposes, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.